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متوسط وقت الرد - 5 دقائق
G
May 3, 2025
I very much recommend Joseph (regardless of the hospital). He is a really great medical assistant, he speaks excellent English, and he really listens to what the patient needs. He is very professional and he even drove me to my hotel. Really great guy. I think having such kind of people can make a great difference in the customer experience. I say this because I had many consultations in turkey in other hospitals before. Many assistants do not speak English well, or often don't answer messages, or even do not understand what the patient needs and they only try to "sell" something without listening. Joseph answered very fast all my questions (even the same day I started my consultation I got all my questions answered). I also noticed he knows what he is talking about since he has 10 years experience in the hospital. He even put me in touch with another patient so I can ask questions about the procedure. I really appreciate this kind of attention and assistance. Thank you Joseph!
