My friend recently visited this clinic for a hair transplant and had an extremely disappointing experience. From the very beginning, the lack of professionalism and care was evident.
First and foremost, there was no staff member who could speak English. This made communication almost impossible, leaving my friend confused and anxious about the entire procedure. He was never properly informed about what was being done, and no one took the time to explain the process in a language he could understand — a serious concern given this is a surgical intervention, not a casual cosmetic treatment.
The service was incredibly poor. Any attempts at communication were abrupt, cold, and often impolite. There was no warmth, no reassurance, and no basic courtesy that one would expect in a medical setting. It felt like the staff had no interest in the patient as a person — only in taking his money.
What’s worse, he received no clear post-operative instructions. There was no guidance on how to treat the wounds, how to use the shampoos provided, or what to expect during recovery. He was left completely on his own, unsure and worried about whether he was healing correctly or doing something wrong.
Overall, the experience felt like a money-making operation with no regard for patient care or safety. Hair transplantation is a serious procedure that requires clear communication, thorough follow-up, and genuine human care. Sadly, none of that was offered here. My friend walked away not only physically uncomfortable but emotionally upset and disappointed.
I would strongly advise others to be very cautious before choosing this clinic. There are better, more ethical options out there where your health and well-being are taken seriously.