Got a procedure done here for alopecia spot along with my brother, I scheduled my appointment 3 months plus in advance paid my down payment was soo easy every so often they kept communicating with me since I booked far in advance driver was scheduled for me for all labs and appointments was picked up at my resort by a great driver he was kind and helpful very informative I do speak Spanish but the whole staff speaks great English too! Procedure day for both my brother and I went excellent they are soo professional comforting reassuring, my procedure was quick about an hr long, my brothers was about 3 and the whole time I was being updated about once an hour, my anesthesiologist was the best! So patient professional and kind! Not to mention both our hair Doctors, all I can say it amazing!! And Thankyou!! Wonderful experience from beginning till now about 5 days since my brother and I have not had any pain, the pain meds were not even needed for us! Highly recommend!!!