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No:9, 34899 Pendik/İstanbul, Turkey"},"rating":{"rating":5,"google":4.1,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":150,"year_foundation":2018},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5cfa0ad8c533a.jpeg","name":"اللجنة الدولية المشتركة","country_code":"US"}]}},{"doctor":{"id":18237,"alias":"emre-gunenc","name":"Emre Gunenc","photo":"doctor/6aa3f36d3b55a","first_year_working":2018,"created_at":"2026-09-11T12:26:19.669+00:00","short_description":"<p>الدكتور إيمري جونينتش هو أخصائي جراحة التجميل والترميم والجراحة التجميلية في مستشفى جامعة إستينيا ليف توبكابي، حيث يعمل منذ عام 2026. تلقى تدريبه في مستشفى البروفيسور الدكتور جميل تاشجي أوغلو للتدريب والبحوث، وهو أحد أكبر المراكز الطبية وأكثرها ازدحاماً في إسطنبول، مما أكسبه خبرة جراحية واسعة.</p>\n<p>التعليم: جامعة أجيبادم. إقامة في جراحة التجميل في مستشفى البروفيسور الدكتور جميل تاشجي أوغلو للتدريب والبحوث. المناصب التخصصية: مستشفى غازي ياشارغيل للتدريب والبحوث (2024–2025) ومستشفى جميل تاشجي","specialities":[{"id":"pls.001","name":"جراح اختصاصي تجميل","illness_kind_id":38},{"id":"pls.002","name":"جراح تجميل الوجه","illness_kind_id":38},{"id":"pls.003","name":"جراح اختصاص تجميل واعادة بناء","illness_kind_id":38},{"id":"sur.021","name":"جراح الثدي","illness_kind_id":33}],"statistics":{}},"clinic":{"id":7111,"alias":"istinye-university-liv-hospital-topkapi","name":"İstinye University Liv Hospital Topkapı","short_description":"<p>İstinye University Liv Hospital Topkapı is a private multi-specialty medical center in Istanbul, Turkey, combining the academic strength of İstinye University with the patient-centered approach of Liv Hospital. The hospital specializes in plastic surgery, aesthetic medicine and cosmetology, weight loss surgery and medical check-up, and has a closed area of 50,000 m², a capacity of 300 beds and 11 operating rooms.</p> <p>The hospital serves both adults and children, with patients most often coming from Europe &amp; Commonwealth, Africa, the USA, Canada and Australia.</p>","images":[{"base_url":"clinic/68d2b44c0cf8a","title":"واجهة زجاجية حديثة لمستشفى Istinye University Liv Hospital Topkapı في إسطنبول"},{"base_url":"clinic/68d2b460132b4","title":"منطقة الاستقبال في مستشفى İstinye University Liv Hospital Topkapı بتصميم حديث في اسطنبول"},{"base_url":"clinic/68d2b520b67d0","title":"حديقة داخلية حديثة في مستشفى İstinye University Liv Hospital Topkapı مع إضاءة زخرفية"},{"base_url":"clinic/68d2b895ca882","title":"منطقة انتظار حديثة في مستشفى إستينيا يونيفيرسيتي ليف توبكابي بتصميم شجرة فريد"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"تركيا","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"إسطنبول","id":107,"alias":"istanbul"},"address":"Sultanahmet, Cankurtaran, 34122 Fatih/İstanbul, Türkiye"},"rating":{"rating":5,"google":4.5,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":0,"year_foundation":2025},"accreditations":[]}}],"meta":{"total_count":4,"total_pages":1}},"reviews":{"reviews":[{"id":27451,"user":{"id":454162,"name":"Meems En","country_code":"GB","country_name":{"ar":"المملكة المتحدة","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5}],"text":{"ar":"During my consultation, the surgeon and I discussed what results would best suit my specific facial symmetry. This set the tone for the entire process. I didn't have any expectations and all in all was very impressed. I went alone which can make one feel more vulnerable but I was well taken care of and extended a lot of grace for my forgetfulness. My procedure was on both upper eyelids, and while it's too early to tell the final outcome, I can confirm there were no additional expenses. Everything was clear. For anyone considering this, I think it's important to ask about adapting your expectations to your specific uniqueness and go in asking about results that would best suit you."},"order":{"operation":{"id":939,"name":{"ar":"جراحة الجفن العلوي للعين","en":"Upper Eyelid Surgery"}}},"clinic_info":{"id":4680,"name":"Soraca Med Clinic ","alias":"soracamed-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-26T08:44:13.842+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"ar":"بشكل عام، كنتُ منبهرًا جدًّا.","en":"All in all was very impressed."}}},{"id":27845,"user":{"id":1084164,"name":"Joanna Arleta Grabowska","country_code":"IT","country_name":{"ar":"إيطاليا","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"ar":"If you're looking into getting an eyebrow transplant, finding a team that listens is so important. What stood out for me was that the surgeon actually drew the new eyebrow shape with me before we began, making sure we agreed on the final look. The entire staff was great. In my own words, The clinik its very good.professional person and very gently. I'm still in the early recovery phase, but I feel very positive. Im very happy with my result.i live it. It's the kind of care that makes me feel that in the future when I need i return sure. As for things that could be better, there was Notting negative. The clinic has also been supportive since, staying in touch and giving me a clear aftercare guide."},"order":{"operation":{"id":775,"name":{"ar":"زراعة شعر الحواجب (انظر زرع الحواجب)","en":"Eyebrow transplantation"}}},"clinic_info":{"id":442,"name":"Smile Hair Clinic","alias":"smile-hair-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-18T07:45:49.229+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"images":[{"full_url":"review/6ad492469bbaf_b.jpeg","preview_url":"review/6ad492469bbaf_s.jpeg"}],"client_response":{"what_like_text":{"ar":"The clinik its very good.professional person and very gently.in the future when I need i return sure.im very happy with my result.i live it."},"what_not_like_text":{"ar":"Notting negative"}},"summary":{"positive":{"ar":"أنا سعيد جدًّا بنتيجتي. إنها تعجبني كثيرًا.","en":"I'm very happy with my result. I love it."}}},{"id":26204,"user":{"id":1038762,"name":"Pamela Nixon","country_code":"GB","country_name":{"ar":"المملكة المتحدة","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"ar":"إذا كنتِ تفكرين في هذا الأمر، فنصيحتي الأساسية هي أن تكوني مستعدة نفسيًا للعملية، لأنها قد تكون مُرهِقة. أنا في بداية فترة التعافي من عملية تصغير ورفع الثدي، وأشعر بتحسن يفوق توقعاتي. كان جراحي رائعًا؛ فقد كان صريحًا بشأن النتائج الواقعية لجسمي وشرح لي جميع المخاطر بوضوح، مما منحني الثقة. كان من السهل التواصل مع فريق العيادة، وكانوا على تواصل دائم. انتبهي لبعض المصاريف الإضافية - فقد كانت لديّ وصفة طبية تكلفتها إضافية في الصيدلية. بعض النصائح العملية: أحضري معكِ ملابس ضاغطة إضافية، وقمصانًا قطنية لارتدائها تحتها، ووجبات خفيفة. أيضًا، كان وجود والدتي معي عاملًا أساسيًا في تعافي، لذا أنصحكِ بإحضار مرافق إن أمكن.","en":"If you're thinking about this, my main piece of advice is to be mentally ready for the procedure, as it can be overwhelming. I’m in early recovery from my breast reduction and lift, and I am feeling better than expected. My surgeon was great; he was honest about what results were realistic for my body and clearly explained all the risks, which gave me confidence. The clinic team was easy to reach and stayed in touch. Do be aware of some additional expenses – I had a prescription that cost extra at the pharmacy. A few practical tips: bring a spare compression garment, cotton t-shirts to wear underneath it, and your own snacks. Also, having my mum with me has been pivotal to my recovery, so I'd suggest bringing a companion if you can."},"order":{"operation":{"id":842,"name":{"ar":"Mommy makeover"}}},"clinic_info":{"id":7524,"name":"مستشفى أوبتيميد إنترناشونال","alias":"optimed-international","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-07-08T12:15:42.349+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"images":[{"full_url":"review/6a4e67fbeb839_b.jpeg","preview_url":"review/6a4e67fbeb839_s.jpeg"},{"full_url":"review/6a4e67fc82bae_b.jpeg","preview_url":"review/6a4e67fc82bae_s.jpeg"},{"full_url":"review/6a4e67fdadafd_b.jpeg","preview_url":"review/6a4e67fdadafd_s.jpeg"},{"full_url":"review/6a4e67fecd408_b.jpeg","preview_url":"review/6a4e67fecd408_s.jpeg"}],"client_response":{"what_like_text":{"ar":"كان المنسق في بوكيميد، وينينغتون، رائعًا. مهما كثرت أسئلتي، كان يجيب عليها فورًا، ومع وجود مشكلة بسيطة من المستشفى، بذل وينينغتون قصارى جهده لتوفير إجراء جديد لي. أما منسقي، أيوب، في مستشفى أوبتيميد، فكان متميزًا. كان المستشفى رائعًا، وكان طاقم العمل في طابقي ممتازًا. كنا نستخدم ترجمة جوجل عندما لا يكون المنسق موجودًا إذا واجهنا صعوبة في التواصل بسبب اللغة، ولكن هذا لم يكن يحدث كثيرًا. تلقيت رعاية فائقة قبل وبعد الجراحة من طاقم التمريض الذي لم يدخر جهدًا في خدمتي وخدمة والدتي. أوصي بشدة ببوكيميد ومستشفى أوبتيميد.","en":"The co-ordinator at Bookimed, Winnington was brilliant.  No matter how many questions I had he was able to answer them promptly and with one small hiccup from the hospital Winnington went out of his way to try and package a new procedure for me.  My co-ordinator Eyyub at Optimed hospital was outstanding.  The hospital was great, the staff on my floor were fantastic. We used goggle translate when the co-ordinator wasn’t with us if we came up against a language barrier but that was not very often.  I was cared for before and after my surgery by the nursing staff who could not do enough for myself and my mum.  I 10000000% recommend Bookimed & Optimed hospital"},"what_not_like_text":{"ar":"يمكن تحسين تعليمات ما بعد العملية. اقترحتُ عليهم إعداد دليل عام لما يجب فعله وما لا يجب فعله، ومدة المتابعة. يشمل الدليل ما هو طبيعي، وكيفية التواصل في حال الشعور بأي شيء غير طبيعي، وما إلى ذلك. أعتقد أن هذا سيساعد المرضى الدوليين بشكل كبير، وسيخفف الضغط على منسقي المستشفى من كثرة أسئلة المرضى في وقت واحد. سيمنح هذا راحة البال للمريض، ويوفر دعمًا إضافيًا للمنسق. الطعام مُعدٌّ للمرضى الأتراك، وقد يصعب على المرضى الدوليين تناوله. لذا، اقترحتُ عليهم توفير علبة صغيرة من حبوب الإفطار الغنية بالألياف، وتقديم وجبات بسيطة كالسندويشات أو الخبز أو المعجنات بدلًا من وجبة كاملة على الغداء. كان العشاء جيدًا في الغالب، وكنا قادرين على تناول معظمه، لكن نظامنا الغذائي خلال النهار أقل تنوعًا مما كانوا يقدمونه، مما أدى إلى هدر الكثير من الطعام، وهو ما يمكنهم تقليله واستخدام الأموال في أماكن أخرى إذا ما تم ت","en":"Post op instructions could be better. I have suggested to them to put together a general guide of what to do and not to do and for however long. What’s normal and if something doesn’t feel right who to contact etc.  I think this will greatly help international patients and help the hospital co-ordinators from being hounded with a load of questions from several patients all at once.  Peace of mind for the patient and a little more support for the co-ordinator.\n\nThe food is catered for Turkish patients and can be hard for international patients to eat.  Again, I have suggested to them to try having a small box of fibrous cereal available at breakfast time and instead of a full meal at lunch time something simple like sandwiches or rolls/bagels/baked goods.  Dinner was usually ok and we were "}},"summary":{"positive":{"ar":"كان جراحي رائعًا؛ فقد كان صريحًا بشأن النتائج التي يمكن توقعها بشكل واقعي بالنسبة لجسدي، وشرح لي جميع المخاطر بوضوح، مما منحني الثقة.","en":"My surgeon was great; he was honest about what results were realistic for my body and clearly explained all the risks, which gave me confidence."}}},{"id":27769,"user":{"id":1086123,"name":"Luca Grande","country_code":"IT","country_name":{"ar":"إيطاليا","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":9}],"text":{"ar":"The clinic stayed in touch consistently after I was discharged, which was reassuring. I'm in early recovery from my tummy tuck with muscle repair and abdominal liposuction, and so far, I am feeling about as expected. The process was organized. In my own words, all has been handled correctly by the clinic, the result is good and i liked both the hospital room and the hotel one. The primary difficulty was that the staff itself could have a better understanding of the English language. Be prepared for some extra costs. I had to pay for aftercare medicines upon leaving the clinic and for my meals at the hotel."},"order":{"operation":{"id":1005,"name":{"ar":"شد البطن وشفط الدهون","en":"Tummy Tuck and Liposuction"}}},"clinic_info":{"id":1248,"name":"Lokman Hekim Istanbul Hospital","alias":"lokman-hekim-istanbul","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-13T12:53:36.434+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"ar":"All has been handled correctly by the clinic, the result is good and i liked both the hospital room and the hotel one."},"what_not_like_text":{"ar":"The staff itself could have a better understanding of the english language"}},"summary":{"positive":{"ar":"لقد تم التعامل مع كل شيء بشكل صحيح من قبل العيادة، والنتيجة جيدة، وقد أعجبتني غرفة المستشفى وغرفة الفندق على حد سواء.","en":"All has been handled correctly by the clinic, the result is good and i liked both the hospital room and the hotel one."}}},{"id":27712,"user":{"id":990595,"name":"David  Austin","country_code":"US","country_name":{"ar":"الولايات المتحدة الامريكيه","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"ar":"The doctor was excellent and gentle, drawing the beard shape with me right before she personally performed the entire procedure of over 3,000 grafts. Everything went well. Communication was timely and consistent, and I'm feeling better than expected in these early stages. The clinic has stayed in touch and provided a clear aftercare guide. Not much could be better, though I'd suggest bringing headphones for the long procedure and sunglasses for the light. My main advice for future patients is to ask about the recovery process in advance—it was something I hadn't really considered until after it started."},"order":{"operation":{"id":774,"name":{"ar":"زرع اللحية","en":"Beard transplant"}}},"clinic_info":{"id":1686,"name":"Quartz Hospital","alias":"quartz-clinique","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-10T16:46:18.003+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"ar":"Everything was great. The doctor was excellent and gentle. I feel that communication was timely and consistent. Everything went well and I think the results will be great."},"what_not_like_text":{"ar":"Not much. Maybe headphones and music during the procedure. It was pretty long. Sunglasses for the light."}},"summary":{"positive":{"ar":"كانت الطبيبة ممتازة ولطيفة، حيث قامت برسم شكل اللحية معي قبل أن تجري بنفسها الإجراء بأكمله الذي شمل أكثر من 3,000 بصيلة.","en":"The doctor was excellent and gentle, drawing the beard shape with me right before she personally performed the entire procedure of over 3,000 grafts."}}},{"id":27784,"user":{"id":1087821,"name":"John o brien","country_code":"IE"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"recommend","value":9}],"text":{"ar":"Receiving the very clear aftercare guide was a relief. The clinic has stayed in touch since my rhinoplasty, and the support has been solid. The surgeon and the entire staff were wonderful. One piece of advice for future patients: ask the clinic for specific directions on where to go upon arrival. We were dropped at the hospital door from the airport with no information and felt a bit lost. It was a minor issue. Also, be prepared for some small additional expenses for post-op items like medicine and bandages. Overall, the medical care I received was very good."},"order":{"operation":{"id":22,"name":{"ar":"جراحة الأنف (انظر عملية تجميل الأنف)","en":"Rhinoplasty (nose job)"}}},"clinic_info":{"id":417,"name":"Memorial Antalya Hospital","alias":"memorial-antalya-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-14T08:33:18.033+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"ar":"كان الجراح وجميع أفراد الطاقم رائعين.","en":"The surgeon and the entire staff were wonderful."}}},{"id":19386,"user":{"id":705605,"name":"Robyn Cottrell","country_code":"CA","country_name":{"ar":"كندا","en":"Canada"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ar":"شعرت بالأمان الشديد وتم الاعتناء بي خلال التجربة بأكملها. لقد تم الرد على جميع استفساراتي على الفور من قبل كل من منسق الحجز والمساعد وطبيبيبي (الدكتور سي ألتندج) الذي يتمتع بخبرة كبيرة وتحدث معي حول ما يمكن توقعه وحلل أنفي بدقة شديدة.\nأتنفس بشكل مثالي الآن بعد الجراحة وأصبح أنفي أكثر استقامة (كنت أعاني من انحراف شديد في الحاجز الأنفي ومضاعفات أخرى من جراحة سابقة قام بتحديدها وتصحيحها بما في ذلك طعم مرن وطرف متدلي). ما زلت متورمًا جدًا ولكنني أتطلع إلى رؤية النتائج النهائية في غضون بضعة أشهر.","en":"I felt very secure and taken care of through the entire experience. All of my inquiries were answered very promptly by both the bookiemed coordinator, the assistant, and my doctor (Dr. C Altindąg), is very experienced and talked me through what to expect and analyzed my nose very thoroughly. \nI breath perfectly now after surgery and my nose is a lot straighter (I had a severe deviated septum and other complications from a past surgery that he identified and corrected including a mirgrated graft and a droopy tip). I'm still quite swollen but look forward to seeing final results in a few months."},"order":{"operation":{"id":22,"name":{"ar":"جراحة الأنف (انظر عملية تجميل الأنف)","en":"Rhinoplasty (nose job)"}}},"doctor_info":{"id":4732,"name":"Cem Altindag","alias":"cem-altindag"},"clinic_info":{"id":3015,"name":"The Nose Aesthetic Clinic ","alias":"the-nose-aesthetic-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-04-03T15:26:13.029+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/67f011e13c74e_b.jpeg","preview_url":"review/67f011e13c74e_s.jpeg"},{"full_url":"review/67f011e1adff8_b.jpeg","preview_url":"review/67f011e1adff8_s.jpeg"},{"full_url":"review/67f011e2d83cc_b.jpeg","preview_url":"review/67f011e2d83cc_s.jpeg"},{"full_url":"review/67f011e3623e2_b.jpeg","preview_url":"review/67f011e3623e2_s.jpeg"}],"summary":{"positive":{"ar":"أستطيع التنفس بشكل مثالي الآن بعد الجراحة وأصبح أنفي أكثر استقامة.","en":"I breath perfectly now after surgery and my nose is a lot straighter."}}},{"id":27747,"user":{"id":1035001,"name":"Monika Glinka","country_code":"GB","country_name":{"ar":"المملكة المتحدة","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"ar":"From the bottom of my heart, I thank everyone. Memorial Hospital is not a hospital, it is a home where staff members look after a patient with a warm heart. My mommy makeover included a tummy tuck, breast work, and liposuction on two areas, and it was important that Dr. Demir personally checked on me after the surgery. The only thing that could be better is if nurses spoke more English, especially for post-op care. The clinic is easy to reach. I am very grateful."},"order":{"operation":{"id":842,"name":{"ar":"Mommy makeover"}}},"doctor_info":{"id":8915,"name":"Can Ilker Demir","alias":"can-ilker-demir"},"clinic_info":{"id":410,"name":"Memorial Bahçelievler Hospital","alias":"memorial-bahcelievler-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-12T13:38:59.794+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"images":[{"full_url":"review/6ad1e3dde81c2_b.jpeg","preview_url":"review/6ad1e3dde81c2_s.jpeg"},{"full_url":"review/6ad1e3de5acd7_b.jpeg","preview_url":"review/6ad1e3de5acd7_s.jpeg"},{"full_url":"review/6ad1e3deeffad_b.jpeg","preview_url":"review/6ad1e3deeffad_s.jpeg"}],"client_response":{"what_like_text":{"ar":"From my bottom heart I would like to thank you everyone,start from whatsapp consultant, clinic coordinators, nurse, hotel and big thank you a Dr.Demir.All of you were amazing in every way.I would choose you again and again.Memorial hospital is not only a hospital, it is a home where all staff members look after a patient with warm heart.I am very greatful for everything.❤️❤️❤️"},"what_not_like_text":{"ar":"Nurses at the hospital could speak english more especialy post- opp care."}},"summary":{"positive":{"ar":"من أعماق قلبي، أتوجه بالشكر للجميع.","en":"From the bottom of my heart, I thank everyone."}}},{"id":14099,"user":{"id":562904,"name":"Yuliya ","country_code":"FR","country_name":{"ar":"فرنسا","en":"France"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ar":"أعجبني كل شيء بشكل عام. في البداية، كنت خائفًا جدًا، بدءًا من الرحلة إلى بلد آخر، والانتقال إلى الفندق والعملية نفسها. لكن هدوء واتزان الطبيب وفريقه بدد شكوكي تمامًا. بعد 5 ساعات من العملية عدت إلى الفندق. وهو أمر جيد جدًا أيضًا لأن جناح المستشفى هو الأسوأ بالنسبة لي. بالضبط بعد أسبوع من إزالة الجبيرة، كان أنفي لا يزال منتفخًا. الأنف يتناسب مع وجهي. عندما ينخفض التورم سيكون أصغر","en":"I liked everything overall. Initially, I was very afraid, starting with the flight to another country, the transfer to the hotel and the operation itself. But the calmness and poise of the doctor and his team completely dispelled my doubts. 5 hours after the operation I returned to the hotel. Which is also very good because the hospital ward is the worst for me. Exactly after a week I took off the splint, my nose was still swollen. The nose is proportional to my face. When the swelling goes down it will be smaller"},"order":{"operation":{"id":22,"name":{"ar":"جراحة الأنف (انظر عملية تجميل الأنف)","en":"Rhinoplasty (nose job)"}}},"clinic_info":{"id":3015,"name":"The Nose Aesthetic Clinic ","alias":"the-nose-aesthetic-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-02-02T16:27:31.818+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/65bd1ccf013c8_b.jpeg","preview_url":"review/65bd1ccf013c8_s.jpeg"},{"full_url":"review/65bd1ccfd3dcb_b.jpeg","preview_url":"review/65bd1ccfd3dcb_s.jpeg"},{"full_url":"review/65bd1cd0455e3_b.jpeg","preview_url":"review/65bd1cd0455e3_s.jpeg"},{"full_url":"review/65bd1cd09b547_b.jpeg","preview_url":"review/65bd1cd09b547_s.jpeg"}],"summary":{"positive":{"ar":"لكن هدوء واتزان الطبيب وفريقه بدد شكوكي تمامًا.","en":"But the calmness and poise of the doctor and his team completely dispelled my doubts."}}},{"id":22222,"user":{"id":675362,"name":"Vincent von Enzberg","country_code":"ES","country_name":{"ar":"إسبانيا","en":"Spain"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ar":"معاملة 10/10، لا توجد شكاوى.","en":"10/10 treatment, no complaints."},"order":{"operation":{"id":922,"name":{"ar":"تحديد محيط الجبهة","en":"Forehead Contouring"}}},"clinic_info":{"id":1686,"name":"Quartz Hospital","alias":"quartz-clinique","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-10-26T23:27:31.186+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ar":"معاملة 10/10، لا توجد شكاوى.","en":"10/10 treatment, no complaints."},"what_like_text":{"ar":"شعرت بتوعك بسيط بعد العملية في حلقي، وطلبوا مني العودة إلى العيادة للعلاج الوريدي.","en":"I felt slightly unwell after the operation in my throat, they told me to come back to the clinic for an IV treatment."},"what_not_like_text":{"ar":"كانت المشكلة الصغيرة الوحيدة هي الحصول على رد متأخر عبر WhatsApp.","en":"Only small issue was getting a late reply over Whatsapp."}},"comment_about_bookimed":{"ar":"تجربة خدمة عملاء مذهلة","en":"Amazing customer service experience"},"summary":{"positive":{"ar":"10/10 العلاج، لا شكوى.","en":"10/10 treatment, no complaints."}}},{"id":27343,"user":{"id":1098818,"name":"Alisa  Lozovskaia ","country_code":"FR","country_name":{"ar":"فرنسا","en":"France"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"ar":"Если вы тоже думаете о ревизии груди, поделюсь основными моментами. Я делала операцию для изменения размера(с большего на меньший,подтяжкагруди,уменьшение формы ореолы и липо подмышечных впадин), и мне установили импланты Mentor. Важный практический аспект: не было никаких дополнительных расходов. Мне понравилось абсолютно все! Я была окружена такой заботой, что очень приятно удивлена, насколько хорошо за мной ухаживали, и сервис был на высшем уровне. Сейчас чувствую себя лучше, чем ожидала, при этом клиника всегда на связи. Я бы посоветовала нисколько не сомневаться в выборе этой клиники и моего доктора — операция прошла очень удачно."},"order":{"operation":{"id":898,"name":{"ar":"مراجعة (اعادة) زراعة الثدي","en":"Breast Implant Revision"}}},"clinic_info":{"id":4680,"name":"Soraca Med Clinic ","alias":"soracamed-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-19T13:18:42.306+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}]},{"id":27091,"user":{"id":145933,"name":"Hanna Miettols","country_code":"FI","country_name":{"ar":"فنلندا","en":"Finland"}},"ratings":[{"name":"main","value":4},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"ar":"My main concern before traveling was getting a result that didn't look like me. My surgeon was fantastic in addressing this; he was honest about realistic outcomes for my age, carefully examined my facial structure, and showed photos of similar patients. We agreed on a deep plane facelift for my face only. While it's still too early to see the final look, I love the results already. It's gonna be perfect after the swelling settles down. My one critique is that I would have loved to get some more specific and detailed info on the techniques. Getting my whole medical report would have been nice. On a practical note, there were no additional expenses. My advice for anyone considering this: take your time and trust the process. Be prepared for some facelift blues and buyer's remorse during your initial recovery—it's part of it."},"order":{"operation":{"id":21,"name":{"ar":"جراحة الوجه (انظر. جراحة شد الوجه)","en":"Facelift"}}},"clinic_info":{"id":4680,"name":"Soraca Med Clinic ","alias":"soracamed-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-03T09:50:44.982+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"ar":"على الرغم من أنه لا يزال من المبكر جدًّا رؤية الشكل النهائي، إلا أنني معجب بالنتائج بالفعل.","en":"While it's still too early to see the final look, I love the results already."}}},{"id":26703,"user":{"id":1006967,"name":"Rachel Stephenson ","country_code":"GB","country_name":{"ar":"المملكة المتحدة","en":"United Kingdom"}},"ratings":[{"name":"main","value":4},{"name":"doctor","value":4},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"translation","value":4},{"name":"recommend","value":9}],"text":{"ar":"جعلني جميع أعضاء الطاقم أشعر براحة كبيرة. نظرًا لأني سافرت وحدي، شعرت بالرعاية الجيدة والاهتمام في العيادة، وكان الفندق المرفق بسيطًا ولكنه لطيف. تمت العملية بنجاح. في البداية كنت غير متأكد قليلاً من جدول مواعيد المتابعة، ولكن الفريق كان يتحقق من حالتي يوميًا عبر WhatsApp، مما كان مطمئنًا. أوضح لي الجراح سبب اختيار التقنية عبر الملتحمة، التي لا تترك ندبة مرئية، باعتبارها الخيار المناسب لي، وتمت الجراحة تحت التخدير الموضعي مع التسكين. حتى الآن، يتقدم التعافي كما هو متوقع. نصيحة واحدة: أحضر وسادة على شكل حرف V. لم تذكر العيادة إلا في يوم العملية أنني سأحتاج للنوم بوضعية معتدلة، وامتلاك واحدة جعل إقامتي في الفندق أكثر راحة.","en":"All the staff members made me feel very comfortable. As I traveled on my own, I felt well cared for and looked after in the clinic, and the included hotel was basic but nice. The procedure went well. I was initially a bit unsure about the schedule for my follow-up appointments, but the team checked on me daily through WhatsApp, which was reassuring. My surgeon explained why the transconjunctival technique, leaving no visible scar, was the right choice for me, and the surgery was performed under local anesthesia with sedation. So far, my recovery is going about as expected. One piece of advice: bring a V-pillow. The clinic only mentioned I'd need to sleep upright on the day, and having one made my hotel stay much more comfortable."},"order":{"operation":{"id":940,"name":{"ar":"رأب الجفن السفلي","en":"Lower Eyelid Blepharoplasty"}}},"clinic_info":{"id":4680,"name":"Soraca Med Clinic ","alias":"soracamed-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-08T15:06:18.477+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"ar":"لقد جعلني جميع الموظفين أشعر براحة بالغة.","en":"All the staff members made me feel very comfortable."}}},{"id":27744,"user":{"id":1091797,"name":"Galina ","country_code":"CA","country_name":{"ar":"كندا","en":"Canada"}},"ratings":[{"name":"main","value":4},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":9}],"text":{"ar":"The conversation with my surgeon before the procedure was very direct; he discussed the risks and the full recovery timeline clearly, which helped me prepare. On the whole, I was really satisfied with everything. The doctor was very nice and very helpful. The staff were very friendly. It was also a relief that there were no additional expenses beyond the agreed price. I'm still healing. The clinic has been easy to reach with my follow-up questions, which is reassuring during this period of recovery."},"order":{"operation":{"id":21,"name":{"ar":"جراحة الوجه (انظر. جراحة شد الوجه)","en":"Facelift"}},"diagnostic":{"name":{"ar":"استشارة في جراحة التجميل","en":"Plastic Surgery Consultation"}}},"clinic_info":{"id":1248,"name":"Lokman Hekim Istanbul Hospital","alias":"lokman-hekim-istanbul","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-12T09:24:28.239+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"ar":"I was really satisfied with everything.\nThe doctor was very nice and very helpful.\nThe staff were very friendly."}},"summary":{"positive":{"ar":"بشكل عام، كنت راضياً جدًّا عن كل شيء.","en":"On the whole, I was really satisfied with everything."}}},{"id":14941,"user":{"id":588945,"name":"Igor'  Kovtun ","country_code":"PL","country_name":{"ar":"بولندا","en":"Poland"}},"ratings":[{"name":"main","value":1},{"name":"relative_price","value":1},{"name":"doctor","value":1},{"name":"personal","value":1},{"name":"comfort","value":1},{"name":"coordination","value":1},{"name":"translation","value":1},{"name":"manager","value":1}],"text":{"ar":"القول بأنني صُدمت من نهج الطبيب في العلاج هو قول لا شيء. انطباعاتي لك، فقط لا ترغب في التجربة. تم الاتفاق على إجراء العملية بعد استشارة مسبقة ورغباتي. وجاء يوم العملية.\nفي الصباح، تم اصطحابي من الفندق مع مترجم فوري، وراجعت جميع التحاليل. وعند سؤالي عن موعد مقابلتي مع الطبيب قيل لي في التاسعة صباحًا، ثم أشرت إلى أنني أعاني من حساسية تجاه أحد الأدوية. لكنهم لم يعطوني أي دواء قبل العملية دون موافقة الطبيب. وعندما كنت قد غيرت ملابسي للعملية بالفعل (أعتذر نفسي بالملابس الداخلية، في ثوب العملية) جاء الطبيب وبدأ يشرح لي على يديه أنه لا يمكن أن يكون الأمر هكذا، كما أريد وهو يرى الأمر كله بشكل مختلف. بدأ يشرح لي بأصابعه كيف سيكون الأمر. قاطع المترجم الفوري. لم يتمكن المترجم من مواكبة الترجمة. يستعجلني لاتخاذ قرار. أجبته بأنني لا أستطيع اتخاذ قرار دون رؤية أي صور لما ينتظرني. ثم بعد حوالي ساعة من الحوار، قام الطبيب بتصحيح انحناء أنفي على المقربة أمامي وقال هذا ما ينتظرك وغطى طرف أنفي بيده. ومرة أخرى سمعنا رفضي، فقيل لي ليس هناك وقت وعليّ أن أتخذ القرار. أخبروني أنه لا يوجد وقت وعليّ أن أتخذ قرارًا. تم تجاهل رغباتي. تم تغيير ما تم الاتفاق عليه قبل العملية. كانت رغباتي هي تصحيح الانحناء وتغيير وتصغير طرف الأنف. وكانت نتيجة العملية أنه لم يتم تصحيح الانحناء وبقي الحاجز الأنفي كما هو. ولكن تمت زراعة الغضاريف على الجانب، وهو ما لم أطلبه على الإطلاق، وتم تكبير الأنف بصريًا وتصحيح الطرف. الآن أنا مصدوم من مظهري على أقل تقدير. تم إجراء كل شيء وفقًا لتقدير الطبيب. تجاهل كل رغباتي. وضعني أمام الحقيقة. دون أن يريني صورة واحدة لما يخبئه لي. شرح لي على أصابعي.","en":"To say that I was shocked by the doctor's approach to treatment is to say nothing. My impressions to you, just do not wish to experience. The operation was agreed in advance counselling and my wishes. The day of the operation came.\nIn the morning I was picked up from the hotel and with an interpreter, I went through all the analyses. On the question when I will have a meeting with the doctor I was told at 9 am then I pointed out that I am allergic to one drug. But they wouldn't give me any medication before the operation without the doctor's consent. When I was already changed clothes for the operation ( I apologise myself in underwear, in an operating gown ) came the doctor and began to explain to me on his hands that it can not be like this, as I want and he sees it all differently. He began to explain to me with his fingers how it will be. Interrupting the interpreter. The interpreter couldn't keep up with the translation. Hurrying me to make a decision. I replied that I couldn't make a decision without seeing any pictures of what was waiting for me. Then after about an hour of dialogue, the doctor corrected the curvature of my nose on the telephoto in front of me and said here's what awaits you and covered the tip of my nose with his hand. Again we heard my refusal, to which I was told there is no time and I have to make a decision. They told me there was no time and I had to make a decision. My wishes were ignored. What was agreed upon before the operation was changed. My wishes were to correct the curvature and to change and reduce the tip of the nose. The result of the operation is that the curvature was not corrected and the septum remained the same. But the cartilage was grown on the side, which I did not ask for at all, and the nose was visually enlarged and the tip was corrected. Now I'm just shocked with my appearance to say the least. Everything was done at the discretion of the doctor. He ignored all my wishes. Putting me in front of the fact. Without showing me a single photo of what's in store for me. Explaining it to me on my fingers."},"order":{"operation":{"id":22,"name":{"ar":"جراحة الأنف (انظر عملية تجميل الأنف)","en":"Rhinoplasty (nose job)"}}},"clinic_info":{"id":3015,"name":"The Nose Aesthetic Clinic 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