أجرت عيادة KCM أكثر من 3500 عملية جراحية في المجموع، مع خبرة متخصصة في أمراض النساء، وإصلاح الفتق، والتقنيات طفيفة التوغل.
KCM Clinic Poland هو مركز طبي شامل في مدينة Jelenia Góra ، على بعد 90 كم من فروتسواف.
\n\nالأطباء متخصصون في جراحة إنقاص الوزن والجراحة التجميلية وجراحة العظام وجراحة العمود الفقري طفيفة التوغل.
\n\nيقدم المستشفى برامج حزمة خاصة للمرضى الدوليين.
\n\nفي كل عام ، يأتي 700 مريض من المملكة المتحدة وألمانيا وأيسلندا وإسبانيا وعمان إلى مدينة كيب تاون لتلقي العلاج.
\n","images":[{"base_url":"clinic/63a2fa65d08d3","title":"مبنى عيادة KCM في يلينا جورا، بولندا، محاط بالخضرة"},{"base_url":"clinic/63a2fa360f353","title":"مكتب استقبال في عيادة KCM بتصميم داخلي عصري بسيط"},{"base_url":"clinic/63a2fa5bd0c18","title":"منطقة انتظار حديثة في عيادة أوميغا للتشخيص مع مقاعد ونبات داخلي"},{"base_url":"clinic/63a5eaf7a34d3","title":"غرفة التصوير بالرنين المغناطيسي في عيادة KCM مع جهاز متقدم وديكور جبلي"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"بولندا","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Hirschberg)","id":337,"alias":"jelenia-gora"},"address":"ul. Bankowa 5-7 58-500 Jelenia Góra, Poland"},"rating":{"rating":4.2,"google":4.3,"percent_of_satisfied_clients":73},"statistics":{"number_of_reviews":88,"doctors_number":90,"year_foundation":2011},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9bde869d63.jpeg","name":"Polish Association of Medical Tourism","country_code":"PL"}],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"doctors":{"doctors":[{"card_text":"يتمتع الدكتور كوالسكي بخبرة تزيد عن 25 عامًا في جراحة السمنة والأورام، مع العديد من الجوائز في تقنيات التنظير البطني.
الطبيب هو جراح متميز يتمتع بأكثر من 28 عامًا من الخبرة، متخصص في الجراحة العامة والجراحة الأورام وجراحة السمنة. معترف به بشكل خاص لخبرته في جراحة فقدان الوزن، وتمدد الشريان الأورطي البطني، وعلاجات حروق المريء، وقد ساهم الطبيب بشكل كبير في هذا المجال من خلال العديد من المنشورات العلمية والمشاركة الفعالة في الجمعيات الطبية المهنية.<\\/p>
حصل الطبيب على جوائز مرموقة، بما في ذلك جائزة أفضل جراحة سمنة من Covidien وJohnson & Johnson، وجائزة للجراحة التنظيرية وجراحة السمنة من Olympus.","specialities":[{"id":"sur.010","name":"جراح عام","illness_kind_id":33}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":460,"alias":"kcm-clinic","name":"KCM Clinic","short_description":"
KCM Clinic Poland هو مركز طبي شامل في مدينة Jelenia Góra ، على بعد 90 كم من فروتسواف.
\n\nالأطباء متخصصون في جراحة إنقاص الوزن والجراحة التجميلية وجراحة العظام وجراحة العمود الفقري طفيفة التوغل.
\n\nيقدم المستشفى برامج حزمة خاصة للمرضى الدوليين.
\n\nفي كل عام ، يأتي 700 مريض من المملكة المتحدة وألمانيا وأيسلندا وإسبانيا وعمان إلى مدينة كيب تاون لتلقي العلاج.
\n","images":[{"base_url":"clinic/63a2fa65d08d3","title":"مبنى عيادة KCM في يلينا جورا، بولندا، محاط بالخضرة"},{"base_url":"clinic/63a2fa360f353","title":"مكتب استقبال في عيادة KCM بتصميم داخلي عصري بسيط"},{"base_url":"clinic/63a2fa5bd0c18","title":"منطقة انتظار حديثة في عيادة أوميغا للتشخيص مع مقاعد ونبات داخلي"},{"base_url":"clinic/63a5eaf7a34d3","title":"غرفة التصوير بالرنين المغناطيسي في عيادة KCM مع جهاز متقدم وديكور جبلي"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"بولندا","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Hirschberg)","id":337,"alias":"jelenia-gora"},"address":"ul. Bankowa 5-7 58-500 Jelenia Góra, Poland"},"rating":{"rating":4.2,"google":4.3,"percent_of_satisfied_clients":73},"statistics":{"number_of_reviews":88,"doctors_number":90,"year_foundation":2011},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9bde869d63.jpeg","name":"Polish Association of Medical Tourism","country_code":"PL"}]},"procedure_prices":[{"prices":{"price_from":2462,"price_to":2620,"currency":"USD","id":37596},"operation":{"id":891,"name":"قطع القناة الدافقة","alias":"vasectomy"}},{"prices":{"price_from":3707.9632646283126,"price_to":3753.459746402893,"currency":"USD","id":33930},"operation":{"id":888,"name":"إستئصال الزائدة الدودية","alias":"appendectomy"}}]},{"card_text":"يتخصص الدكتور ميخال كازانوفسكي في علاج السمنة غير الجراحي باستخدام برنامج ألوريون، وهو وسيلة رائدة في إدارة الوزن.
الدكتور ميشال كازانوفسكي هو جراح مناظير متخصص في الجراحة العامة وجراحة الأورام. وهو خبير في برنامج ألوريون وقد أجرى ندوة عبر الإنترنت حول العلاج غير الجراحي للسمنة باستخدام بالون المعدة ألوريون.
\n","specialities":[{"id":"sur.010","name":"جراح عام","illness_kind_id":33}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":460,"alias":"kcm-clinic","name":"KCM Clinic","short_description":"KCM Clinic Poland هو مركز طبي شامل في مدينة Jelenia Góra ، على بعد 90 كم من فروتسواف.
\n\nالأطباء متخصصون في جراحة إنقاص الوزن والجراحة التجميلية وجراحة العظام وجراحة العمود الفقري طفيفة التوغل.
\n\nيقدم المستشفى برامج حزمة خاصة للمرضى الدوليين.
\n\nفي كل عام ، يأتي 700 مريض من المملكة المتحدة وألمانيا وأيسلندا وإسبانيا وعمان إلى مدينة كيب تاون لتلقي العلاج.
\n","images":[{"base_url":"clinic/63a2fa65d08d3","title":"مبنى عيادة KCM في يلينا جورا، بولندا، محاط بالخضرة"},{"base_url":"clinic/63a2fa360f353","title":"مكتب استقبال في عيادة KCM بتصميم داخلي عصري بسيط"},{"base_url":"clinic/63a2fa5bd0c18","title":"منطقة انتظار حديثة في عيادة أوميغا للتشخيص مع مقاعد ونبات داخلي"},{"base_url":"clinic/63a5eaf7a34d3","title":"غرفة التصوير بالرنين المغناطيسي في عيادة KCM مع جهاز متقدم وديكور جبلي"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"بولندا","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Hirschberg)","id":337,"alias":"jelenia-gora"},"address":"ul. Bankowa 5-7 58-500 Jelenia Góra, Poland"},"rating":{"rating":4.2,"google":4.3,"percent_of_satisfied_clients":73},"statistics":{"number_of_reviews":88,"doctors_number":90,"year_foundation":2011},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9bde869d63.jpeg","name":"Polish Association of Medical Tourism","country_code":"PL"}]},"procedure_prices":[{"prices":{"price_from":2462,"price_to":2620,"currency":"USD","id":37596},"operation":{"id":891,"name":"قطع القناة الدافقة","alias":"vasectomy"}},{"prices":{"price_from":3707.9632646283126,"price_to":3753.459746402893,"currency":"USD","id":33930},"operation":{"id":888,"name":"إستئصال الزائدة الدودية","alias":"appendectomy"}}]},{"card_text":"أجرى البروفيسور ميجور أكثر من 1600 جراحة سمنة ويتخصص في التقنيات طفيفة التوغل في عيادة KCM.
تخرج الطبيب من قسم الطب في Collegium Medicum بجامعة Jagiellonian ومرتبط بقسم الجراحة الثاني هناك. متخصص في الجراحة العامة منذ عام 2010، يعمل الطبيب في عيادة الجراحة التنظيرية والجراحة الأيضية وأورام الأنسجة الرخوة في مستشفى الجامعة في كراكوف. مع التركيز على تقنيات الجراحة طفيفة التوغل والعلاج الجراحي للسمنة المفرطة، أجرى الطبيب أكثر من 1600 عملية جراحية لعلاج البدانة وحوالي 1100 عملية جراحية تنظيرية أخرى. تثبت خبرة الطبيب من خلال معدل عدوى منخفض جدًا بعد الجراحة.<\\/p>
","specialities":[{"id":"sur.010","name":"جراح عام","illness_kind_id":33}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0},"certificates":[{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/659c9e99b0c88.jpeg","name":"The Association of Polish Surgeons"},{"url":"https://s3.eu-central-1.amazonaws.com/bookimed/doctor/certificate/659c9e9c82a81.jpeg","name":"The International Federation for the Surgery of Obesity and Metabolic Disorders"}]},"clinic":{"id":460,"alias":"kcm-clinic","name":"KCM Clinic","short_description":"KCM Clinic Poland هو مركز طبي شامل في مدينة Jelenia Góra ، على بعد 90 كم من فروتسواف.
\n\nالأطباء متخصصون في جراحة إنقاص الوزن والجراحة التجميلية وجراحة العظام وجراحة العمود الفقري طفيفة التوغل.
\n\nيقدم المستشفى برامج حزمة خاصة للمرضى الدوليين.
\n\nفي كل عام ، يأتي 700 مريض من المملكة المتحدة وألمانيا وأيسلندا وإسبانيا وعمان إلى مدينة كيب تاون لتلقي العلاج.
\n","images":[{"base_url":"clinic/63a2fa65d08d3","title":"مبنى عيادة KCM في يلينا جورا، بولندا، محاط بالخضرة"},{"base_url":"clinic/63a2fa360f353","title":"مكتب استقبال في عيادة KCM بتصميم داخلي عصري بسيط"},{"base_url":"clinic/63a2fa5bd0c18","title":"منطقة انتظار حديثة في عيادة أوميغا للتشخيص مع مقاعد ونبات داخلي"},{"base_url":"clinic/63a5eaf7a34d3","title":"غرفة التصوير بالرنين المغناطيسي في عيادة KCM مع جهاز متقدم وديكور جبلي"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"بولندا","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Hirschberg)","id":337,"alias":"jelenia-gora"},"address":"ul. Bankowa 5-7 58-500 Jelenia Góra, Poland"},"rating":{"rating":4.2,"google":4.3,"percent_of_satisfied_clients":73},"statistics":{"number_of_reviews":88,"doctors_number":90,"year_foundation":2011},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9bde869d63.jpeg","name":"Polish Association of Medical Tourism","country_code":"PL"}]},"procedure_prices":[{"prices":{"price_from":2462,"price_to":2620,"currency":"USD","id":37596},"operation":{"id":891,"name":"قطع القناة الدافقة","alias":"vasectomy"}},{"prices":{"price_from":3707.9632646283126,"price_to":3753.459746402893,"currency":"USD","id":33930},"operation":{"id":888,"name":"إستئصال الزائدة الدودية","alias":"appendectomy"}}]},{"doctor":{"id":5795,"alias":"michal-labul","name":"Michal Labul","photo":"doctor/643fcd0c0d756","first_year_working":2005,"created_at":"1970-01-20T11:11:42.859+00:00","specialities":[{"id":"sur.009","name":"جراح الجهاز الهضمي","illness_kind_id":33},{"id":"sur.010","name":"جراح عام","illness_kind_id":33}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":460,"alias":"kcm-clinic","name":"KCM Clinic","short_description":"KCM Clinic Poland هو مركز طبي شامل في مدينة Jelenia Góra ، على بعد 90 كم من فروتسواف.
\n\nالأطباء متخصصون في جراحة إنقاص الوزن والجراحة التجميلية وجراحة العظام وجراحة العمود الفقري طفيفة التوغل.
\n\nيقدم المستشفى برامج حزمة خاصة للمرضى الدوليين.
\n\nفي كل عام ، يأتي 700 مريض من المملكة المتحدة وألمانيا وأيسلندا وإسبانيا وعمان إلى مدينة كيب تاون لتلقي العلاج.
\n","images":[{"base_url":"clinic/63a2fa65d08d3","title":"مبنى عيادة KCM في يلينا جورا، بولندا، محاط بالخضرة"},{"base_url":"clinic/63a2fa360f353","title":"مكتب استقبال في عيادة KCM بتصميم داخلي عصري بسيط"},{"base_url":"clinic/63a2fa5bd0c18","title":"منطقة انتظار حديثة في عيادة أوميغا للتشخيص مع مقاعد ونبات داخلي"},{"base_url":"clinic/63a5eaf7a34d3","title":"غرفة التصوير بالرنين المغناطيسي في عيادة KCM مع جهاز متقدم وديكور جبلي"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"بولندا","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Hirschberg)","id":337,"alias":"jelenia-gora"},"address":"ul. Bankowa 5-7 58-500 Jelenia Góra, Poland"},"rating":{"rating":4.2,"google":4.3,"percent_of_satisfied_clients":73},"statistics":{"number_of_reviews":88,"doctors_number":90,"year_foundation":2011},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"International Organization for Standardization","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9bde869d63.jpeg","name":"Polish Association of Medical Tourism","country_code":"PL"}]},"procedure_prices":[{"prices":{"price_from":2462,"price_to":2620,"currency":"USD","id":37596},"operation":{"id":891,"name":"قطع القناة الدافقة","alias":"vasectomy"}},{"prices":{"price_from":3707.9632646283126,"price_to":3753.459746402893,"currency":"USD","id":33930},"operation":{"id":888,"name":"إستئصال الزائدة الدودية","alias":"appendectomy"}}]}],"meta":{"total_count":7,"total_pages":2}},"reviews":{"reviews":[{"id":26973,"user":{"id":1091089,"name":"Peter ","country_code":"GB","country_name":{"ar":"المملكة المتحدة","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"ar":"I received first-class personal treatment through every aspect of my care, from the first contact until discharge. It was impressive. My procedure was a surgical phlebectomy for a single varicose vein in one leg. What stood out was the surgeon's approach; he performed the procedure himself and took the time to show me the ultrasound images to explain everything clearly. He also made sure I understood the compression stocking routine for my recovery. I can confirm there were no additional expenses on top of what I initially paid to the clinic."},"order":{"operation":{"id":752,"name":{"ar":"إزالة الدوالي الوريدية","en":"Varicose veins removal"}},"illness":{"name":{"ar":"ركود لمفي","en":"Lymphostasis"}}},"clinic_info":{"id":460,"name":"KCM Clinic","alias":"kcm-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-26T17:16:59.989+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"ar":"First class personal treatment in all aspects care and treatment from initial contact to discharge. Highly recommend"}},"summary":{"positive":{"ar":"لقد حظيت بمعاملة شخصية من الدرجة الأولى في كل جانب من جوانب رعايتي الطبية، بدءًا من أول اتصال وحتى خروجي من المستشفى.","en":"I received first-class personal treatment through every aspect of my care, from the first contact until discharge."}}},{"id":25605,"user":{"id":1043123,"name":"Никита ","country_code":"PL","country_name":{"ar":"بولندا","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"ar":"كانت أكبر مخاوفي قبل الجراحة هي فترة النقاهة والألم. كنت قد قرأت عن جراحة استئصال المرارة بالمنظار وعرفت أنها جراحة طفيفة التوغل، لكن مع ذلك كانت لدي بعض المخاوف. في الواقع، كان كل شيء محتملاً للغاية. كان الجزء الأصعب في الأيام الأولى هو النهوض من السرير. الآن، في المرحلة الأولى من النقاهة، أشعر فقط بشد طفيف في منطقة الفخذ عند المشي، والسعال يسبب لي انزعاجًا خفيفًا فقط، وليس ألمًا حادًا. كان الأطباء والموظفون أكفاء وأجابوا على جميع أسئلتي بوضوح، مما منحني الثقة. سارت الأمور وفقًا للخطة. قدمت العيادة رعاية عالية الجودة.","en":"What worried me most before the operation was the recovery process and the pain. I’d read about the laparoscopic TEP procedure and knew it was minimally invasive, but I still had my concerns. In reality, it turned out to be quite bearable. The hardest part in the first few days was getting out of bed, that’s true. Now, in the early stages of recovery, I only feel a slight tightness in my groin when walking, and coughing causes only minor discomfort rather than sharp pain. The doctors and staff were competent and answered all my questions clearly, which gave me confidence. Everything went according to plan. The clinic provided excellent care."},"order":{"operation":{"id":600,"name":{"ar":"جراحة الفتق الإربي","en":"Inguinal hernia surgery"}}},"clinic_info":{"id":460,"name":"KCM Clinic","alias":"kcm-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-06-03T08:04:04.535+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"ar":"كان المنسق على اتصال دائم، وكان الموظفون يحاولون دائماً المساعدة والدعم، على الرغم من أنني لم أكن أجيد اللغة، وكان كل شيء على أعلى مستوى.","en":"The coordinator was always available, and the staff always went out of their way to help and support me; even though I didn’t really speak the language, everything was top-notch"}},"summary":{"positive":{"ar":"قدمت العيادة رعاية ممتازة.","en":"The clinic provided excellent care."}}},{"id":18539,"user":{"id":743172,"name":"Viktor Lutsenko","country_code":"PL","country_name":{"ar":"بولندا","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ar":"فريق طبي ممتاز، تمت العملية على أكمل وجه بارك الله في الجميع.\n اهتمام ممتاز من الممرضات بعد العملية في الجناح. مرافقة ممتازة من المشرفين في العيادات الشاملة التي تمت بسرعة قبل العملية في الفندق. المشرف بعد الخروج من المستشفى لم يهتم بصحتي مرة واحدة أنا راضٍ عن كل شيء شكراً جزيلاً.","en":"Excellent medical team, the operation was done perfectly God bless everyone.\n Excellent attention of nurses after the operation in the ward. Excellent accompaniment of supervisors in polyclinics quickly carried out before the operation onalyses settlement in the hotel. The supervisor after discharge not once interested in my well-being I am satisfied with everything a huge THANK YOU."},"order":{"operation":{"id":889,"name":{"ar":"إزالة ورم شحمي","en":"Lipoma Removal"}}},"clinic_info":{"id":460,"name":"KCM Clinic","alias":"kcm-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-01-28T12:06:20.992+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false},{"name":"coordinator_mentioned","value":true}],"images":[{"full_url":"review/679a93a08d25b_b.jpeg","preview_url":"review/679a93a08d25b_s.jpeg"}],"client_response":{"preview_to_review_text":{"ar":"فريق طبي ممتاز، تمت العملية على أكمل وجه بارك الله في الجميع.\n اهتمام ممتاز من الممرضات بعد العملية في الجناح. مرافقة ممتازة من المشرفين في العيادات الشاملة التي تمت بسرعة قبل العملية في الفندق. المشرف بعد الخروج من المستشفى لم يهتم بصحتي مرة واحدة أنا راضٍ عن كل شيء شكراً جزيلاً.","en":"Excellent medical team, the operation was done perfectly God bless everyone.\n Excellent attention of nurses after the operation in the ward. Excellent accompaniment of supervisors in polyclinics quickly carried out before the operation onalyses settlement in the hotel. The supervisor after discharge not once interested in my well-being I am satisfied with everything a huge THANK YOU."},"what_like_text":{"ar":"وضوح اتخاذ القرار من قبل الجراح المعالج.","en":"Clarity of decision making by the treating Surgeon."},"what_not_like_text":{"ar":"لا يوجد.","en":"There isn't."}},"comment_about_bookimed":{"ar":"اتصلت بالشركة واتفقت مع\nكورينا من القيمين على مسألة المرض، فأعطت إجابة على طلب إجراء العملية، وحجزت في الفندق، وحجزت في الفندق، وحجزت في الفندق، وحضرت إلى الفندق، واستقرت في الصباح، وأجريت جميع الفحوصات، وفي اليوم التالي أجريت العملية، وكان كل شيء على ما يرام.","en":"Called the company and agreed with\nCorina of the curators about the disease question, she gave an answer to the request for the operation, booked a hotel, made a deposit, came to the hotel, settled in the morning, did all the tests, the next day the operation was performed, everything was fine."},"summary":{"positive":{"ar":"بارك الله في الجميع.","en":"God bless everyone."}}},{"id":9593,"user":{"id":357396,"name":"Виктория ","country_code":"IL","country_name":{"ar":"إسرائيل","en":"Israel"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"ar":"العيادة جيدة جدا ونظيفة ومريحة للغاية ، الطاقم الطبي يقظ جدا ، جميع الإجراءات والتحليلات عالية الجودة ، الطعام مرضي ولذيذ للغاية ، كل شيء طازج.طبيب محترف من الله وعموما لطيف جدا واليقظة. شكرا لكونك أنت ، بالتوفيق للجميع والصحة. مع أطيب التحيات ، فيكتوريا","en":"The clinic is very good, clean and very comfortable, the medical staff is very attentive, all procedures and analyzes are very high quality, the food is very satisfying and tasty, everything is fresh. The doctor is a professional from God and generally very kind and attentive. Thank you for being you, good luck to everyone and health. Best regards, Victoria"},"order":{"illness":{"name":{"ar":"الفتق السري","en":"Umbilical hernia"}}},"clinic_info":{"id":460,"name":"KCM Clinic","alias":"kcm-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-09-09T10:33:58.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"ar":""شكرا لكونك أنت ، حظا سعيدا للجميع والصحة."","en":"\"Thank you for being you, good luck to everyone and health.\""}}},{"id":12545,"user":{"id":497151,"name":"Vitalii ","country_code":"PL","country_name":{"ar":"بولندا","en":"Poland"}},"ratings":[{"name":"main","value":4},{"name":"doctor","value":3},{"name":"personal","value":3},{"name":"comfort","value":3},{"name":"coordination","value":2},{"name":"translation","value":1},{"name":"relative_price","value":2},{"name":"nps","value":1},{"name":"manager","value":1}],"text":{"ar":"لن أتصل بـ Bookimed مرة أخرى! ضيعت الوقت والمال. لقد ضللني عامل الحجز ولم يكتشف المشكلة بنفسه. النتيجة: ضياع الكثير من الوقت والمال. لا أوصي بالثقة في هذه الشركة أو من هم. _____ الإجابة: عزيزي فيتالي، نعتذر بشدة عن الموقف الذي واجهته. يأسف فريقنا في Bookimed بشدة لأي إزعاج، خاصة في ضوء إيماننا المشترك بطريقة العلاج المختارة في العيادة. يرجى ملاحظة أننا اتخذنا خطوات فورية لحل هذه المشكلة عن طريق الاتصال بالعيادة مباشرة لفهم الوضع بشكل كامل. يرجى إلقاء نظرة على الرد الذي أرسلناه لك. "نعتذر نيابة عن جميع العاملين في مستشفى ساغرادا فاميليا في رزيسزو. نريد أن نعرب عن امتناننا لأخذ الوقت الكافي لتقديم ملاحظاتك حول تجربتك الأخيرة في عيادتنا. نأسف بشدة لمعرفة أننا لم نلبي توقعاتك ونأسف بشدة لأي إزعاج. يرجى قبول اعتذارنا الصادق عن عدم تمكننا أثناء العلاج من تطبيق تقنية العلاج التي توقعتها. بينما نسعى دائمًا لاستيعاب التفضيلات الفردية، هناك أوقات قد لا تكون فيها طرق معينة مناسبة لمريض معين بسبب ظروف طبية أو تتعلق بالسلامة أو المرض. نحن نتفهم إحباطك ونعتذر عن أي سوء فهم ربما أثر على تجربتك. تمت مشاركة ملاحظاتك مع فريقنا الطبي وسنستخدمها لضمان إعلام مرضانا بشكل أفضل بخيارات العلاج المتاحة والأساس المنطقي وراء توصياتنا. نحن نعمل باستمرار على تحسين جودة الخدمة لمرضانا وستكون تعليقاتك لا تقدر بثمن في هذه العملية. نحن نقدر بشدة تعليقاتك ونود أن ندعوك لزيارة عيادتنا مرة أخرى في المستقبل. هدفنا هو أن نقدم لك تجربة إيجابية ومجزية تلبي توقعاتك. لا تتردد في الاتصال بنا مباشرة إذا كان لديك أي أسئلة أو شكوك أخرى." شكرا لتفهمك و دعمك. مع خالص التقدير، بولا ثقتك تعني الكثير بالنسبة لنا، ونحن نسعى جاهدين لحل هذه المشكلة بطريقة تلبي توقعاتك. إذا كان هناك أي شيء آخر يمكننا القيام به أو إذا كانت لديك أي أسئلة أخرى، فيرجى إخبارنا بذلك. مع أطيب التحيات، فريق بوكيمد","en":"I will not contact Bookimed again! Wasted time and money. The bookimed operator misled me and did not figure out the issue himself. Result: a lot of time and money wasted. I do not recommend trusting this company or who they are. _____ Answer: Dear Vitaliy, We sincerely apologize for the situation you encountered. Our Bookimed team deeply regrets any inconvenience, especially given our shared belief in the chosen treatment method at the clinic. Please note that we have taken immediate steps to resolve this issue by contacting the clinic directly to fully understand the situation. Please take a look at the response we sent you. “We apologize on behalf of all the staff of the Sagrada Familia Hospital in Rzeszow. We want to express our gratitude for taking the time to provide your feedback on your recent experience at our clinic. We are sincerely sorry to know that we did not meet your expectations and we deeply regret any inconvenience. Please accept our sincere apologies for the fact that during the treatment we were not able to apply the treatment technique that you expected. While we always strive to accommodate individual preferences, there are times when certain methods may not be appropriate for a particular patient due to medical, safety, or disease conditions. We understand your frustration and apologize for any misunderstandings that may have affected your experience. Your feedback has been shared with our medical team and we will use it to ensure our patients are better informed about the available treatment options and the rationale behind our recommendations. We are constantly working to improve the quality of service for our patients and your feedback will be invaluable in this process. We sincerely appreciate your feedback and would like to invite you to visit our clinic again in the future. Our goal is to provide you with a positive and rewarding experience that meets your expectations. Please feel free to contact us directly if you have any further questions or doubts." Thank you for your understanding and support. Sincerely, Paula Your trust means a lot to us, and we strive to solve this problem in a way that meets your expectations. If there is anything else we can do or if you have any further questions, please let us know. Best regards, Bookimed Team"},"order":{"illness":{"name":{"ar":"الفتق الإربي","en":"Inguinal hernia"}}},"clinic_info":{"id":3179,"name":"The Holy Family High Specialty Hospital","alias":"the-holy-family-high-specialty-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-08-20T10:46:03.029+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ar":"مقزز.","en":"Disgusting."},"summary":{"positive":{"ar":"ثقتكم تعني الكثير بالنسبة لنا، ونحن نسعى جاهدين لحل هذه المشكلة بطريقة تلبي توقعاتكم.","en":"Your trust means a lot to us, and we strive to solve this problem in a way that meets your expectations."}}},{"id":12330,"user":{"id":492798,"name":"Вова ","country_code":"DE","country_name":{"ar":"ألمانيا","en":"Germany"}},"ratings":[{"name":"main","value":4},{"name":"doctor","value":5},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":4},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":4}],"text":{"ar":"في العيادة نفسها، كل شيء على ما يرام، ولكن يمكنك تحسين التواصل مع الموظفين، وكل شيء على ما يرام","en":"In the clinic itself, everything is ok, but you can improve communication with the staff, and everything is ok"},"order":{"diagnostic":{"name":{"ar":"التشاور مع الجراح","en":"Consultation with a surgeon"}}},"clinic_info":{"id":460,"name":"KCM Clinic","alias":"kcm-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-07-27T17:46:25.852+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ar":"ما أسعدني هو ردك في لحظة صعبة. الطبيب المحترف يعرف أشياءه. بشكل عام، كل شيء كان طبيعياً باستثناء لحظة واحدة، ولكن كل شيء تقرر، أنا سعيد شكراً جزيلاً لك","en":"What pleased me was your response at a difficult moment. The professional doctor knows his stuff. In general, everything was normal except for one moment, but everything was decided, I'm glad thank you very much"}}],"meta":{"total_count":9,"total_pages":1}},"offers":{"cards":[],"metadata":{"total_count":0}},"listingTexts":{"entity_texts":{},"texts":{}},"relations":{"countries":[{"name":"أذربيجان","alias":"azerbaijan","iso_code":"AZ"},{"name":"أرمينيا","alias":"armenia","iso_code":"AM"},{"name":"ألبانيا","alias":"albania","iso_code":"AL"},{"name":"ألمانيا","alias":"germany","iso_code":"DE"},{"name":"أوكرانيا","alias":"ukraine","iso_code":"UA"},{"name":"إسبانيا","alias":"spain","iso_code":"ES"},{"name":"إسرائيل","alias":"israel","iso_code":"IL"},{"name":"إيطاليا","alias":"italy","iso_code":"IT"},{"name":"الإمارات العربية 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