فيلا إيدن في ميرانو هي ملاذ فاخر مخصص لتعزيز رفاهية الفرد وتعزيز فلسفة التميز، مع التركيز القوي على طول العمر. مع الالتزام بالصحة والتغذية والبرامج الصحية الشخصية، توفر فيلا إيدن واحة من الهدوء حيث يمكن للضيوف تجديد شباب عقولهم وأجسادهم وأرواحهم.
\n","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":5251,"alias":"villa-eden","name":"Villa Eden","short_description":"فيلا إيدن في ميرانو هي ملاذ فاخر مخصص لتعزيز رفاهية الفرد وتعزيز فلسفة التميز، مع التركيز القوي على طول العمر. مع الالتزام بالصحة والتغذية والبرامج الصحية الشخصية، توفر فيلا إيدن واحة من الهدوء حيث يمكن للضيوف تجديد شباب عقولهم وأجسادهم وأرواحهم.
\n","images":[{"base_url":"clinic/65cfa3fb2763b","title":"مدخل عيادة فيلا إدن بسجادة حمراء وحارس باب في ميرانو، إيطاليا"},{"base_url":"clinic/65cfa36a6b383","title":"صالة انتظار فاخرة في عيادة Villa Eden بديكور أنيق ومقاعد مريحة"},{"base_url":"clinic/65cfa3b77b0d9","title":"منطقة تناول الطعام الخارجية في عيادة Villa Eden مع المساحات الخضراء والإضاءة الطبيعية"},{"base_url":"clinic/65cfa379d5fa3","title":"مسبح داخلي مع كراسي استلقاء في عيادة فيلا إيدن"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"إيطاليا","id":127,"alias":"italy","iso_code":"IT"},"city":{"name":"Merano","id":2638,"alias":"merano"},"address":"Winkelweg, 68/70, 39012 Meran, Autonome Provinz Bozen - Südtirol, Italy"},"rating":{"rating":0,"google":4.8,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"doctors":{"doctors":[],"meta":{"total_count":0,"total_pages":1}},"reviews":{"reviews":[{"id":24760,"user":{"id":997102,"name":"Larisa ","country_code":"IT","country_name":{"ar":"إيطاليا","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"ar":"كان أكبر مخاوفي هو الشعور بالضياع وعدم الإنصات عندما قررتُ استشارة طبيب في بلد آخر. لكن هذا الخوف تبدد بمجرد أن بدأتُ التواصل مع Bookingmed، وتحديدًا مع يوليا. راجعت يوليا فحوصاتي الأولية، واستمعت إلى مخاوفي، وسرعان ما وجدت عيادة مناسبة. ثم حددنا موعدًا، وتم كل شيء على ما يرام. العائق الوحيد كان سكني بالقرب من روما، بينما كان الموعد في ميلانو، لكن لم يكن ذلك مشكلة! استقبلني في العيادة مترجمٌ كان أيضًا منظمًا للزيارة، وتجنبتُ الانتظار في الطوابير (يا للفرحة!). أجاب الطبيب بصبرٍ وتأنٍّ على جميع أسئلتي. لحسن الحظ، تبين أن مخاوفي لم تكن مبالغًا فيها. كانت العملية برمتها، من أول اتصال إلى الموعد نفسه، سلسة للغاية. كل شيء سار على ما يرام. الآن لديّ ثقة تامة بأنني سأحصل دائمًا على الاستشارة التي أحتاجها بلغتي الأم! شكرًا جزيلًا لكم!","en":"What I feared most was feeling lost and unheard when I decided to seek a consultation in another country. But that fear vanished as soon as I got in touch with Bookingmed, specifically with Yulia. She looked through my preliminary test results, listened to my concerns and found a suitable clinic quite quickly; then we set a date and that was it! The only inconvenience was that I live near Rome, but the appointment was in Milan – though that wasn’t a problem for me!\nI was met at the clinic by an interpreter, who was also the coordinator, so I didn’t have to queue or wait around (YAY!!)\nThe doctor answered all my questions patiently and without rushing. Fortunately, my fears turned out to be overblown.\nThe entire process, from my initial enquiry right through to the appointment itself, was well organised. Everything simply worked out.\nI am now completely confident that I can get the advice I need in my own language at any time!!!!\nThank you so much!!!"},"order":{"diagnostic":{"name":{"ar":"التشاور مع طبيب الثدي","en":"Consultation with a mammologist"}}},"clinic_info":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2026-04-17T08:47:26.582+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"ar":"لقد سررت للغاية بكفاءة وتنظيم العملية برمتها.","en":"I was very impressed by how efficient and well-organised the whole process was"},"what_not_like_text":{"ar":"بما أن حالتي كانت صغيرة جداً، لم يكن هناك ما يمكن تحسينه، كل شيء كان مثالياً!","en":"As my 'case' was very small, there was nothing to improve – everything was just right!"}},"summary":{"positive":{"ar":"أنا الآن على ثقة تامة من أنني أستطيع الحصول على المشورة التي أحتاجها بلغتي الخاصة في أي وقت!!!!","en":"I am now completely confident that I can get the advice I need in my own language at any time!!!!"}}},{"id":8597,"user":{"id":263982,"name":"Сергей ","country_code":"RU"},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"ar":"نجحنا في إجراء عملية جراحية لابنتنا نيكا بوبوفا في عيادة سان دوناتو (إيطاليا) ، شكرًا جزيلاً على خدمة Bookimed للتنظيم الممتاز للرحلة. كان مديرنا أليكسي كاراجانوف دائمًا على اتصال وساعد في جميع الأمور (التأشيرات والحجز والمسائل الطبية والقانونية) ، والعيادة والموظفون والجناح جميعهم على أعلى مستوى والشيء الرئيسي هو أن يكونوا سادة حقيقيين لأعمالهم الحرفية هناك. كان أطباؤنا المعالجون سعداء بنتائج جراحة القلب الأكثر تعقيدًا ، وهي عملية روس. من المؤسف أن السياسة لا تؤثر فقط على المواطنين العاديين ، بل تؤثر أيضًا على أطفالهم. أتمنى لك الصبر والعطف والصحة لك ولأحبائك ، حتى يتمكن أكبر عدد ممكن من الأطفال من جميع أنحاء العالم من الحصول على المساعدة.شكراً جزيلاً لأليكسي وفريقك بأكمله.","en":"We successfully operated on our daughter Nika Popova at the San Donato clinic (Italy). Thank you so much for the Bookimed service for the excellent organization of the trip. Our manager Aleksey Karaganov was always in touch and helped with all issues (visas, booking, medical and legal issues). The clinic, staff, ward are all at the highest level and the main thing is that real masters of their craft work there. Our attending physicians were delighted with the results of the most complicated heart surgery, the Ross operation. It is unfortunate that politics affects not only ordinary citizens, but also their children. I wish you patience, kindness and health to you and your loved ones, so that as many children from all over the world as possible can receive help. Thank you very much to Alexei and your entire team."},"order":{"operation":{"id":2,"name":{"ar":"استبدال صمام القلب","en":"Heart Valve Replacement"}},"diagnostic":{"name":{"ar":"التشاور مع جراح القلب","en":"Consultation with a heart surgeon"}}},"doctor_info":{"id":573,"name":"Alessandro Frigiola","alias":"alessandro-frigiola"},"clinic_info":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-01-31T15:31:40.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/6246e4d7c73dc_b.jpeg","preview_url":"review/6246e4d7c73dc_s.jpeg"},{"full_url":"review/6246e4d889f4a_b.jpeg","preview_url":"review/6246e4d889f4a_s.jpeg"},{"full_url":"review/6246e4d930b3b_b.jpeg","preview_url":"review/6246e4d930b3b_s.jpeg"}],"comment_about_bookimed":{"ar":"راض جدا","en":"Very satisfied"},"summary":{"positive":{"ar":""من المؤسف أن السياسة لا تؤثر على المواطنين العاديين فحسب ، بل تؤثر أيضًا على أطفالهم. أتمنى لك الصبر والعطف والصحة لك ولأحبائك ، حتى يتمكن أكبر عدد ممكن من الأطفال من جميع أنحاء العالم من الحصول على المساعدة. شكرًا لك شكرا جزيلا لأليكسي وفريقك بأكمله ".","en":"\"It is unfortunate that politics affects not only ordinary citizens, but also their children. I wish you patience, kindness and health to you and your loved ones, so that as many children from all over the world as possible can receive help. Thank you very much to Alexei and your entire team.\""}}},{"id":14396,"user":{"id":581413,"name":"Liliya Karachentseva","country_code":"UA","country_name":{"ar":"أوكرانيا","en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"consultation_arrangement","value":5},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":4},{"name":"relative_price","value":2},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"manager","value":5},{"name":"personal","value":0},{"name":"translation","value":0},{"name":"nps","value":10}],"text":{"ar":"أجرينا استشارة عبر الإنترنت مع الدكتور كارلو دي فينسينتيس، من خلال مترجمة. قام المترجم بترجمة كل شيء كلمة بكلمة، ولم تكن هناك أي عوائق في التواصل مع الطبيب. قبل الاستشارة، يتم إرسال الأشعة المقطعية والموجات فوق الصوتية إلى العيادة مسبقًا. بعد دراسة المواد، شرح الدكتور كارلو دي فينسينتيس كل شيء بوضوح وبالتفصيل. أخبرني كيف أعيش أكثر وماذا أفعل... أسفي الوحيد هو أنني لم أذهب إلى هذه العيادة من قبل. بعد كل شيء، إذا اتصلنا في وقت سابق، فيمكننا أن نعيش هذين العامين بشكل مختلف تماما - خوفا على الحياة والصحة. بفضل استشارة الدكتور كارلو دي فينسينتيس، أدركت أننا سنعيش!!! لنستمتع بالحياة! شكرًا جزيلاً!!!","en":"We had an online consultation with Dr. Carlo de Vincentiis, through a female translator. The translator translated everything word for word, there were no barriers in communicating with the doctor. Before the consultation, a CT scan and ultrasound were sent to the clinic in advance. After studying the materials, Dr. Carlo de Vincentiis explained everything clearly and in detail. He told me how to live further, what to do... My only regret is that I did not go to this clinic earlier. After all, if we had contacted earlier, we could have lived these two years completely differently - fearing for life and health. Thanks to the consultation of Dr. Carlo de Vincentiis, I understand WE WILL LIVE!!! Let's enjoy life! Thanks a lot!!!"},"order":{"operation":{"id":675,"name":{"ar":"جراحة تمدد الأوعية الدموية الأبهري","en":"Aortic aneurysm surgery"}},"diagnostic":{"name":{"ar":"التشاور مع جراح القلب","en":"Consultation with a heart surgeon"}}},"clinic_info":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2024-02-28T17:35:49.442+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ar":"أجرينا استشارة عبر الإنترنت مع الدكتور كارلو دي فينسينتيس، من خلال مترجمة. قام المترجم بترجمة كل شيء كلمة بكلمة، ولم تكن هناك أي عوائق في التواصل مع الطبيب. قبل الاستشارة، يتم إرسال الأشعة المقطعية والموجات فوق الصوتية إلى العيادة مسبقًا. بعد دراسة المواد، شرح الدكتور كارلو دي فينسينتيس كل شيء بوضوح وبالتفصيل. أخبرني كيف أعيش أكثر وماذا أفعل... أسفي الوحيد هو أنني لم أذهب إلى هذه العيادة من قبل. بعد كل شيء، إذا اتصلنا في وقت سابق، فيمكننا أن نعيش هذين العامين بشكل مختلف تماما - خوفا على الحياة و","en":"We had an online consultation with Dr. Carlo de Vincentiis, through a female translator. The translator translated everything word for word, there were no barriers in communicating with the doctor. Before the consultation, a CT scan and ultrasound were sent to the clinic in advance. After studying the materials, Dr. Carlo de Vincentiis explained everything clearly and in detail. He told me how to live further, what to do... My only regret is that I did not go to this clinic earlier. After all, i"},"what_like_text":{"ar":"الإنسانية والتفاهم... كل ما كان ينقصنا في التواصل مع أطبائنا.","en":"Humanity, understanding... everything that was missing in communication with our doctors."}},"comment_about_bookimed":{"ar":"على اتصال دائم، تم الرد على جميع الأسئلة بدقة شديدة. النهج الفردي وفهم الوضع والتفاعل. أنا ممتن ليوليا، التي كانت على اتصال دائمًا، بغض النظر عن الأمر، وبفضل نهجها المهني، نظمت لنا بسرعة استشارة عبر الإنترنت. شكرًا جزيلاً!!!","en":"Constantly in touch, all questions answered very thoroughly. Individual approach, understanding of the situation and interaction. I am grateful to YULIA, who, no matter what, was always in touch, thanks to her professional approach, she quickly organized an online consultation for us. THANKS A LOT!!!"},"summary":{"positive":{"ar":"بفضل استشارة الدكتور كارلو دي فينسينتيس، أدركت أننا سنعيش!!! لنستمتع بالحياة! شكرًا جزيلاً!!!","en":"Thanks to the consultation of Dr. Carlo de Vincentiis, I understand WE WILL LIVE!!! Let's enjoy life! Thanks a lot!!!"}}},{"id":2363,"user":{"id":119698,"name":"Евгения ","country_code":"IT","country_name":{"ar":"إيطاليا","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":0},{"name":"coordination","value":0},{"name":"doctor","value":0},{"name":"manager","value":5},{"name":"personal","value":0},{"name":"translation","value":0},{"name":"relative_price","value":0}],"text":{"ar":"إن احترافية الأطباء ، وأحدث المعدات ، واهتمام طاقم العيادة ، هي من بين الأفضل في أوروبا ، فقد خضعنا للعلاج والعمليات في روسيا وألمانيا ، وأعلن بكل مسؤولية أن عيادة سان رافاييل في ميلانو هي الأفضل. بعد علاج سرطان المعدة ، زرت نفسي بأطباء الأعصاب وأخصائي أمراض الجهاز الهضمي ، شكراً جزيلاً للمنسق ، الأطباء من القسم الدولي في العيادة ، أنت محترفون حقيقيون ، أخصائي الأورام ، الجراح ، أخصائي أمراض الجهاز الهضمي ، أخصائي الأعصاب ، جميع الموظفين الطبيين في عيادة سان رافائيل كلينك ينحني بعمق. سيكون هناك المزيد من هؤلاء الأطباء في العالم.","en":"The professionalism of the doctors, the newest equipment, the care of the clinic staff are among the best in Europe. The treatment and operations in Russia and Germany have been carried out, I declare with all responsibility that the San Rafael clinic in Milan is the best.\nAfter treating my father’s stomach cancer, I visited the neurologist and gastroenterologist and myself. Thank you so much to the coordinator, the doctors from the international department of the clinic. More in the world of such doctors. THANK YOU!"},"order":{"operation":{"id":122,"name":{"ar":"جراحة سرطان المعدة","en":"Stomach cancer surgery"}},"illness":{"name":{"ar":"سرطان المعدة","en":"Stomach cancer"}},"diagnostic":{"name":{"ar":"PET / CT","en":"PET/CT"}}},"clinic_info":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2018-11-07T12:31:36.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/5be2d5b96d8eb_b.jpeg","preview_url":"review/5be2d5b96d8eb_s.jpeg"},{"full_url":"review/5be2d606cc8b7_b.jpeg","preview_url":"review/5be2d606cc8b7_s.jpeg"},{"full_url":"review/5be2d66386eb6_b.jpeg","preview_url":"review/5be2d66386eb6_s.jpeg"},{"full_url":"review/5be2d6ea9e828_b.jpeg","preview_url":"review/5be2d6ea9e828_s.jpeg"}],"summary":{"positive":{"ar":""أصرح بكل مسؤولية أن عيادة سان رافائيل في ميلانو هي الأفضل." العودة: عن الطبيب: "المزيد في عالم هؤلاء الأطباء". حول العيادة: "احترافية الأطباء ، أحدث المعدات ، رعاية طاقم العيادة هي من بين الأفضل في أوروبا". حول النتائج: "بعد علاج سرطان المعدة لدى والدي ، قمت بزيارة نفسي وطبيب الأعصاب والجهاز الهضمي". عن التجربة: "شكراً جزيلاً للمنسق الأطباء من القسم ال","en":"\"I declare with all responsibility that the San Rafael clinic in Milan is the best.\"Return: About the doctor: \"More in the world of such doctors.\" About the clinic: \"The professionalism of the doctors, the newest equipment, the care of the clinic staff are among the best in Europe.\" About the results: \"After treating my father’s stomach cancer, I visited the neurologist and gastroenterologist an"}}},{"id":13708,"user":{"id":548670,"name":"Salwa ","country_code":"CA","country_name":{"ar":"كندا","en":"Canada"}},"ratings":[{"name":"main","value":5},{"name":"consultation_arrangement","value":5},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":5},{"name":"relative_price","value":2},{"name":"nps","value":6},{"name":"manager","value":4},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"ar":"لقد كانت مليئة بالاستشارات المعلوماتية وكان الدكتور فرانشيسكو ميسانو كريمًا جدًا في تزويدنا بحلول متعددة لحالة والدي مع ذكر الحل الأفضل من بينها ولماذا كان الحل الأفضل. لذا، كان على دراية كبيرة، وعبقري وخبرة كبيرة. أوصي بشدة بهذه الخدمة. كانت إحدى المشكلات هي أن bookimed كان مفيدًا وسريعًا جدًا في الرد ولكن الملفات التي أرسلتها إليهم لمشاركتها مع الدكتور فرانسيسكو ميسانو، لم يشاركوها كلها، ولكن تم إصلاحها قريبًا. فى المجمل، لقد كانت تجربة ممتازة. شكر خاص للدكتور فرانشيسكو ميسانو، شكرًا لمستشفى سان دوناتو وشكرًا لفريق بوكيميد.","en":"It was full of information consultation and Dr Francesco Maisano was very generous in providing us with multiple solutions for my father's case with mentioning the best solution among them and why it was the best solution. So, he was very knowledgeable, very genius and expertise. I strongly recommend this service. One issue was that the bookimed was helpful, very fast in replying but the files I sent to them to share it with Dr Francesco Maisano, they didn't share it all, but it was fixed shortly. Overall, it was an excellent experience. Special thanks to Dr Francesco Maisano, thank you San Donato hospital and thank you Bookimed team."},"order":{"diagnostic":{"name":{"ar":"التشاور مع جراح القلب","en":"Consultation with a heart surgeon"}}},"clinic_info":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-12-18T18:00:55.422+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ar":"لقد كانت مليئة بالاستشارات المعلوماتية وكان الدكتور فرانشيسكو ميسانو كريمًا جدًا في تزويدنا بحلول متعددة لحالة والدي مع ذكر الحل الأفضل من بينها ولماذا كان الحل الأفضل. لذا، كان على دراية كبيرة، وعبقري وخبرة كبيرة. أوصي بشدة بهذه الخدمة. كانت إحدى المشكلات هي أن bookimed كان مفيدًا وسريعًا جدًا في الرد ولكن الملفات التي أرسلتها إليهم لمشاركتها مع الدكتور فرانسيسكو ميسانو، لم يشاركوها كلها، ولكن تم إصلاحها قريبًا. فى المجمل، لقد كانت تجربة ممتازة. شكر خاص للدكتور فرانشيسكو ميسانو، شكرًا لمستشفى س","en":"It was full of information consultation and Dr Francesco Maisano was very generous in providing us with multiple solutions for my father's case with mentioning the best solution among them and why it was the best solution. So, he was very knowledgeable, very genius and expertise. I strongly recommend this service. One issue was that the bookimed was helpful, very fast in replying but the files I sent to them to share it with Dr Francesco Maisano, they didn't share it all, but it was fixed shortl"},"what_like_text":{"ar":"كان الدكتور فرانشيسكو ميسانو يتمتع بالخبرة والمعرفة والذكاء.","en":"Dr Francesco Maisano was expertise, knowledgeable and intelligent."},"what_not_like_text":{"ar":"الملفات التي أرسلتها إلى Bookimed لم تتم مشاركتها كلها مع الدكتور فرانسيسكو ميسانو.","en":"The files I sent to Bookimed wasn't shared all with Dr Francesco Maisano."}},"comment_about_bookimed":{"ar":"كان فريق Bookimed مفيدًا ونشطًا، لكن عندما لم يشاركوا جميع ملفاتنا مع المستشفى، وجدت ذلك نوعًا من الإهمال.","en":"The team of Bookimed was helpful, active, but when they didn't share all of our files with the hospital, I found it a kind of negligence."},"summary":{"positive":{"ar":"لذا، كان على دراية كبيرة، وعبقري وخبرة كبيرة.","en":"So, he was very knowledgeable, very genius and expertise."}}},{"id":18433,"user":{"id":605535,"name":"Boccia ","country_code":"CH","country_name":{"ar":"سويسرا","en":"Switzerland"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ar":"لقد أعجبني كل شيء، لقد استغرقنا ما يقرب من 6 أشهر للعثور على أفضل طبيب ومستشفى لأمي، وكان الوكيل الذي ساعدنا من بوكيميد هو الأفضل في البحث، وأخيراً استقرنا في مستشفى سانت رافايلا، ولم نشعر بخيبة أمل، فقد تم كل شيء بشكل جيد ومثالي وكان الوكيل على اتصال طوال الوقت.أنا أوصي أي شخص بالذهاب من خلالهم، لقد حصلت والدتي على علاجها ونحن ممتنون للغاية، لقد كان وقتًا مرهقًا للغاية مع العلم أن والدتي كان عليها أن تذهب للعلاج باليود المشع للغدة الدرقية وتبين أنها لم تكن بحاجة إلى ذلك وأن هناك خيارات أخرى متاحة.","en":"I was very impressed by eveything.It took us almost 6 months to find the best doctor and Hospital for my mum.The agent who helped us from bookimed was the best lots of research and we finally settelled for st Rafaella Hospital .We were not disappointed Everything was done well and perfectly and the Agent was intouch all the way through it all.I would recommend anyone to go through them.My mother got. her Treatment and we are very greatful.It was a very stressful time knowing that my mother had to go for radioiodine for her thyroid turns out she did not need that and that there was other Options available .We are thankful."},"order":{"illness":{"name":{"ar":"مرض الغدة الدرقية","en":"Thyroid disease"}}},"clinic_info":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2025-01-20T16:33:34.011+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ar":"لقد أعجبني كل شيء، لقد استغرقنا ما يقرب من 6 أشهر للعثور على أفضل طبيب ومستشفى لأمي، وكان الوكيل الذي ساعدنا من بوكيميد هو الأفضل في البحث، وأخيراً استقرنا في مستشفى سانت رافايلا، ولم نشعر بخيبة أمل، فقد تم كل شيء بشكل جيد ومثالي وكان الوكيل على اتصال طوال الوقت.أنا أوصي أي شخص بالذهاب من خلالهم، لقد حصلت والدتي على علاجها ونحن ممتنون للغاية، لقد كان وقتًا مرهقًا للغاية مع العلم أن والدتي كان عليها أن تذهب للعلاج باليود المشع للغدة الدرقية وتبين أنها لم تكن بحاجة إلى ذلك وأن هناك خيارات أخرى متا","en":"I was very impressed by eveything.It took us almost 6 months to find the best doctor and Hospital for my mum.The agent who helped us from bookimed was the best lots of research and we finally settelled for st Rafaella Hospital .We were not disappointed Everything was done well and perfectly and the Agent was intouch all the way through it all.I would recommend anyone to go through them.My mother got. her Treatment and we are very greatful.It was a very stressful time knowing that my mother had t"},"what_like_text":{"ar":"اتصالات الوكيل والمستشفى","en":"The agent communication and the Hospital"},"what_not_like_text":{"ar":"لا شيء","en":"Nothing"}},"comment_about_bookimed":{"ar":"كان دقيقاً مذهلاً ودقيقاً في التفاصيل.","en":"Was amazing precise and into details."},"summary":{"positive":{"ar":"لقد تأثرت كثيرا بكل شيء","en":"I was very impressed by everything"}}},{"id":7745,"user":{"id":230926,"name":"Shakiha ","country_code":"OM"},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"ar":"بصراحة أود شكر الفريق الطبي باكمله في مستشفى سان رفائييل قسم جراحة المخ والاعصاب بقيادة الخبير البروفيسور دكتور مورتيني شكر هو من أعماق قلبي\n على عدة امور :\nمستشفى في قمة الدقة والاتقان والتنظيم\nوفريق طبي متميز اضافة الى ان هذا الدكتور من التواضع والخبرة والاسلوب الراقي لا اجد الكلمات المعبرة لشكره والثناء عليه هو وفريقه المساعد من الجراحين وطبيبة التخدير ووالى اصغر موظف وعامل في هذا المستشفى \nالانساني واتمنى لهم التوفيق والنجاح في انقاذ ارواح الناس وعلاجهم وشفائهم"},"order":{"illness":{"name":{"ar":"الورم السحائي","en":"Meningioma"}}},"doctor_info":{"id":603,"name":"Pietro Mortini","alias":"pietro-mortini"},"clinic_info":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2021-08-27T15:43:50.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ar":"راضي عن هذه المنصة والدعم تمام الرضا وان شاء الله انصح جميع الذين يعانون من اي مرض يستطيع هذا المستشفى او المنصة تقديم المساعدة لهبالتواصل معهم على الفور واشكر دكتور يونس على اسلوبه الراقي ودعمه اللامحدود"}},{"id":7693,"user":{"id":259186,"name":"Сергей ","country_code":"RU"},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"ar":"سلام. منظمة Bookimed كانت ممتازة. لقد تم الترحيب بي بحرارة ، أرسلوا لي سيارة ، ولم أقف في أي طوابير. عسل. أجرى فريق الخريف مسحًا تفصيليًا وعالي الجودة. أنا سعيد جدا. العيادة والمتخصصون رائعون. أود بشكل خاص أن أشير إلى يوليا وأشكرها ، التي لم تترك لي خطوة واحدة حرفيًا ، كانت المترجم الخاص بي ، وكان يقظًا ومهنيًا للغاية. إذا احتجت إلى ذلك ، سأستخدم بالتأكيد خدمات Bookimed. شكرا للجميع.","en":"Hello. Bookimed organization was excellent. I was greeted very warmly, they sent a car for me, I did not stand in any queues. Honey. the autumn staff carried out a detailed and high-quality survey. I am very glad. The clinic and the specialists are wonderful. I would especially like to note and thank Yulia, who literally did not leave me a single step, was my translator, was very attentive and professional. If I need to, I will definitely use the services of Bookimed. Thanks for all."},"order":{"diagnostic":{"name":{"ar":"التشاور مع أخصائي تقويم العظام","en":"Consultation with an orthopaedist"}}},"clinic_info":{"id":302,"name":"IRCCS OSPEDALE GALEAZZI - SANT'AMBROGIO ","alias":"instituto-ortopedico-galeazzi","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2021-08-16T12:41:58.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ar":"نعم","en":"Yes"},"summary":{"positive":{"ar":""إذا احتجت إلى ذلك ، سأستخدم بالتأكيد خدمات Bookimed. شكرًا للجميع." العودة: عن الطبيب: "العيادة والمتخصصون رائعون". عن العيادة: "تم الترحيب بي بحرارة شديدة ، أرسلوا لي سيارة ، ولم أقف في أي طوابير". حول النتائج: "أجرى فريق الخريف مسحاً مفصلاً وعالي الجودة". عن التجربة: "كانت منظمة Bookimed ممتازة". الجملة الأكثر إيجابية: "إذا احتجت إلى ذلك ، ","en":"\"If I need to, I will definitely use the services of Bookimed. Thanks for all.\" Return: About the doctor: \"The clinic and the specialists are wonderful.\" About the clinic: \"I was greeted very warmly, they sent a car for me, I did not stand in any queues.\" About the results: \"The autumn staff carried out a detailed and high-quality survey.\" About the experience: \"Bookimed organization was excell"}}},{"id":10335,"user":{"id":428168,"name":"Раушан ","country_code":"IT","country_name":{"ar":"إيطاليا","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"ar":"أود أن أعرب عن امتناني لـ Bookimed لمساعدتهم في العثور على الطبيب الذي نحتاجه. عملهم جيد التنسيق والتنظيم. يتسم الطبيب والعاملين في عيادة سان رافاييل بالود والاهتمام. على وجه الخصوص ، أود أن أشكر جوليا التي التقت بنا ورافقتنا. مسؤولة جدا وفتاة لطيفة. شكراً لكل من ساعدنا في فحص الطبيب.","en":"I want to express my gratitude to Bookimed for their help in finding the doctor we needed. Their work is very well coordinated and organized. The doctor and staff of the San Raffaelle clinic are friendly and attentive. Especially, I would like to thank Julia, who met and accompanied us. Very responsible and nice girl. Thank you to everyone who helped us get checked out by the doctor."},"order":{"illness":{"name":{"ar":"القرص الغضروفي","en":"Herniated disk"}}},"clinic_info":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-01-20T12:22:18.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ar":"نعم شكرا جزيلا.","en":"Yes thanks a lot."},"summary":{"positive":{"ar":"أود أن أعرب عن امتناني لـ Bookimed لمساعدتهم في العثور على الطبيب الذي نحتاجه. العودة: نبذة عن الطبيب: الطبيب والعاملين في عيادة سان رافاييل ودودون ويقظون. حول العيادة: عملهم منسق ومنظم بشكل جيد للغاية. حول النتائج: كانت نتائج الفحص ممتازة ووصف الطبيب علاجاً فعالاً. عن التجربة: فتاة مسؤولة جدا ولطيفة. شكراً لكل من ساعدنا في فحص الطبيب. الجملة الأكثر إيجابية: أريد أن أعبر عن امتناني لـ Bookimed لمس","en":"I want to express my gratitude to Bookimed for their help in finding the doctor we needed. Return: About the doctor: The doctor and staff of the San Raffaelle clinic are friendly and attentive. About the clinic: Their work is very well coordinated and organized. About the results: The results of the examination were excellent and the doctor prescribed an effective treatment. About the experience"}}},{"id":19648,"user":{"id":816922,"name":"Doris ","country_code":"DE","country_name":{"ar":"ألمانيا","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"consultation_arrangement","value":5},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"ar":"يجب أن أقول إن الطبيب كان كفؤًا جدًا وجديرًا بالثقة واستغرق وقتًا للإجابة على أسئلتنا...\nلا يسعني إلا أن أوصي به للآخرين، فقد نجح كل شيء على الفور.\nشكرًا لك مرة أخرى على المساعدة السريعة، لم يرغب أي طبيب في مساعدتنا في ألمانيا...","en":"I have to say that the doctor was very competent and trustworthy and took time to answer our questions...\nI can only recommend it to others, everything worked out immediately.\nThank you again for the quick help, no doctor wanted to help us in Germany..."},"order":{"illness":{"name":{"ar":"عدم انتظام ضربات القلب","en":"Arrhythmia"}},"diagnostic":{"name":{"ar":"التشاور مع طبيب القلب","en":"Consultation with a cardiologist"}}},"clinic_info":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2025-04-24T13:00:32.326+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ar":"يجب أن أقول إن الطبيب كان كفؤًا جدًا وجديرًا بالثقة واستغرق وقتًا للإجابة على أسئلتنا...\nلا يسعني إلا أن أوصي به للآخرين، فقد نجح كل شيء على الفور.\nشكرًا لك مرة أخرى على المساعدة السريعة، لم يرغب أي طبيب في مساعدتنا في ألمانيا...","en":"I have to say that the doctor was very competent and trustworthy and took time to answer our questions...\nI can only recommend it to others, everything worked out immediately.\nThank you again for the quick help, no doctor wanted to help us in Germany..."}},"summary":{"positive":{"ar":"يجب أن أقول أن الطبيب كان كفؤًا وجديرًا بالثقة وأخذ وقتًا للإجابة على أسئلتنا.","en":"I have to say that the doctor was very competent and trustworthy and took time to answer our questions."}}},{"id":11752,"user":{"id":451280,"name":"Олександр ","country_code":"UA","country_name":{"ar":"أوكرانيا","en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":4},{"name":"relative_price","value":1},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ar":"سار كل شيء على ما يرام ، كان الموظفون مستجيبين ولطيفين للغاية ، وكان معالج إعادة التأهيل الخاص بي محترفًا","en":"Everything went great, the staff is very responsive and kind, my rehab therapist was a pro"},"order":{"operation":{"id":960,"name":{"ar":"إعادة تأهيل العظام","en":"Orthopedic Rehabilitation"}}},"clinic_info":{"id":1877,"name":"Ospedale San Carlo di Nancy","alias":"gvm-care-research","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-06-01T10:33:36.958+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ar":"أناستاسيا الفتاة التي ساعدتني في التنظيم رائعة ، أنا ممتن لها","en":"Anastasia , the girl who helped me with the organization, is wonderful, I am grateful to her"},"summary":{"positive":{"ar":"كل شيء سار على ما يرام","en":"Everything went great"}}},{"id":3753,"user":{"id":18804,"name":"Matthew Buckley","country_code":"GB","country_name":{"ar":"المملكة المتحدة","en":"United Kingdom"}},"ratings":[{"name":"main","value":3},{"name":"comfort","value":3},{"name":"coordination","value":1},{"name":"doctor","value":4},{"name":"manager","value":0},{"name":"personal","value":4},{"name":"translation","value":1},{"name":"relative_price","value":2}],"text":{"ar":"الدكاترة بدت جيدة جدا. كانت المشاورة هادئة ومهنية ، لكن قيل لي إنني سأحقق نتائج في غضون يومي عمل. عندما لم أتلق أي معلومات عدت إلى المستشفى وقيل لي إن بريدي الإلكتروني سيتم خلال 24 ساعة. عندما لم يحدث ذلك ، اضطررت إلى المجيء مرة أخرى وفوجئت بشدة من قبل موظف استقبال وقح للغاية ونفاد الصبر كان رافضًا ويبدو أنه يريد إلقاء اللوم علي بطريقة أو بأخرى. أدلت ببعض التعليقات غير الاحترافية عني للزملاء أمام المرضى الآخرين عندما ظنت أنه لا يمكنني سماعها. بذل الموظفون الآخرون قصارى جهدهم للمساعدة بعد ذلك ، لكن بالنظر إلى الأموال التي تم إنفاقها وتجربتي لن أوصي بهذا المكان على الإطلاق.","en":"Drs seemed very good. The consultation was calm and professional but I was told I would have results within 2 working days. When I didn’t receive any information I returned to the hospital and was told I would be emailed within 24 hours. When that didn’t happen I had to come in again and was hugely surprised by a very rude and impatient receptionist who was dismissive and seemed to want to blame me somehow. She made some very unprofessional comments about me to colleagues in front of other patients when she thought I couldn’t hear. Other staff did their best to help afterwards but considering the money spent and my experience I would not recommend this place at all."},"order":{"illness":{"name":{"ar":"تمزق الغضروف الهلالي","en":"Meniscus tear"}},"diagnostic":{"name":{"ar":"التصوير بالرنين المغناطيسي لمنطقة واحدة","en":"MRI of one area"}}},"clinic_info":{"id":437,"name":"La Madonnina Clinic","alias":"la-madonnina-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2019-05-08T08:12:25.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}]},{"id":6277,"user":{"id":155053,"name":"Анна ","country_code":"RU"},"ratings":[{"name":"main","value":2},{"name":"comfort","value":0},{"name":"coordination","value":0},{"name":"doctor","value":0},{"name":"manager","value":0},{"name":"personal","value":0},{"name":"translation","value":0},{"name":"relative_price","value":0}],"text":{"ar":"تلقينا استشارة عن بُعد في عيادة سان رافائيل ، بالنسبة لنا لم يكن هذا التنسيق مناسبًا ، لأن الرأي الثاني يخص أولئك الذين يؤكدون التشخيص أو يطلبون بعض العلاجات البديلة الأخرى ، قيل لنا أنه بعد الاستشارة ، استمر على حالته ، على الرغم من لقد عولجنا ولم تكن هناك نتيجة لذلك ، بعد إجراء استشارة عن بُعد ، لم يتم تخصيص أي شيء لنا ، بالإضافة إلى تمديد جميع الاتصالات لمدة شهرين ، لأن معدل استجابة العيادة كان منخفضًا جدًا. لم نتمكن من الحصول على أي إجابة محددة ، لذلك كانت هذه المشاورة عديمة الفائدة بالنسبة لنا.","en":"We received a remote consultation at the San Rafael Clinic, for us this format was not suitable, because the second opinion is for those who either confirm the diagnosis or ask for another alternative treatment, we were told that after the consultation, continue the same, although we were treated and there was no result, as a result, after a remote consultation, we were not assigned anything, plus all communication was extended for a couple of months, because the clinic’s response rate was very low. We could not get any concrete answer, so this consultation was useless for us."},"order":{"diagnostic":{"name":{"ar":"التشاور مع طبيب الأورام","en":"Consultation with an oncologist"}}},"clinic_info":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2020-01-02T17:47:50.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}]},{"id":9807,"user":{"id":281913,"name":"Валентина ","country_code":"IT","country_name":{"ar":"إيطاليا","en":"Italy"}},"ratings":[{"name":"main","value":1},{"name":"comfort","value":0},{"name":"coordination","value":0},{"name":"doctor","value":0},{"name":"manager","value":1},{"name":"personal","value":0},{"name":"translation","value":0},{"name":"relative_price","value":1}],"text":{"ar":"ذهبت إلى عيادة Galeazzi. ميلان. إيطاليا. على مشكلة ابني - gmgantism. شارك منسقون من Bookimed. حصلت على استشارة عبر الإنترنت. التي دفعت مقابلها 360 يورو. تم إرسال جميع الوثائق المطلوبة. المراجع. التحليلات. الأشعة السينية لتحديد حجم العملية وتكلفتها ، قالوا إن المريض يحتاج إلى القدوم إلى ميلانو. أنا من أوكرانيا. من الصعب وصف تكلفة الرحلة. بأي صعوبة. عند الوصول إلى ميلانو. يتم استشارتنا من قبل طبيب آخر ويعطي إجابة معاكسة تماما. !! هل من المستحيل حقًا الموافقة على جميع الوثائق وعرضها. ذ ر. ح وتم إرسال الفيديو !!! مع إعطاء إجابة سلبية على الفور أثناء الاستشارة عبر الإنترنت. لماذا تفعل ذلك على الإطلاق؟ انها مجرد مضيعة للمال. لا يحل المشكلة. كن حذرا!","en":"I went to the Galeazzi clinic. Milan. Italy. on my son's problem - gmgantism. Coordinators from Bookimed got involved. Had an online consultation. for which I paid 360 euros. All required documentation has been sent. references. analyses. x-rays. To determine the volume of the operation and the cost, they said that the patient needs to come to Milan. I'm from Ukraine. It's hard to describe how the journey cost me. with what difficulty. Upon arrival in Milan. we are consulted by another doctor and gives quite the opposite answer.!! Is it really impossible to agree and view all the documentation. y t. h and the video was sent!!! with immediately give a negative answer during an online consultation. why do it at all then? It's just a waste of money. not problem solving. Be careful!"},"order":{"diagnostic":{"name":{"ar":"التشاور مع أخصائي تقويم العظام","en":"Consultation with an orthopaedist"}}},"clinic_info":{"id":303,"name":"San Raffaele","alias":"ospedale-san-raffaele","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-10-21T13:12:47.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ar":"بالطبع لا","en":"absolutely not"}},{"id":16392,"user":{"id":662090,"name":"mohamed Mahmoud Mohamed abouelsayed","country_code":"IT","country_name":{"ar":"إيطاليا","en":"Italy"}},"ratings":[{"name":"main","value":1},{"name":"relative_price","value":2},{"name":"doctor","value":1},{"name":"personal","value":1},{"name":"comfort","value":1},{"name":"coordination","value":1},{"name":"translation","value":1},{"name":"nps","value":1},{"name":"manager","value":1}],"text":{"ar":"لقد أعطوني موعداً خاطئاً وسافرت 5 ساعات بسبب هذا الخطأ ودفعت 157 يورو ولم يتم فحصي طبياً لأن الموعد الذي تم إعطاؤه كان خاطئاً وأخبروني أنه ينبغي أن يكون لدي 5 أيام أخرى لطلب استرداد المبلغ الذي قمت بتقديمه بالفعل وقدمت الطلب ولم أستلم المال حتى الآن. لقد كانت تجربة سيئة للغاية وأتمنى ألا تتكرر مرة أخرى.","en":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again."},"order":{"diagnostic":{"name":{"ar":"التشاور مع طبيب الأمراض الجلدية","en":"Сonsultation with a dermatologist"}}},"clinic_info":{"id":298,"name":"San Donato Hospital","alias":"irccs-policlinico-san-donato","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2024-08-16T10:03:51.794+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ar":"لقد أعطوني موعداً خاطئاً وسافرت 5 ساعات بسبب هذا الخطأ ودفعت 157 يورو ولم يتم فحصي طبياً لأن الموعد الذي تم إعطاؤه كان خاطئاً وأخبروني أنه ينبغي أن يكون لدي 5 أيام أخرى لطلب استرداد المبلغ الذي قمت بتقديمه بالفعل وقدمت الطلب ولم أستلم المال حتى الآن. لقد كانت تجربة سيئة للغاية وأتمنى ألا تتكرر مرة أخرى.","en":"The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again."},"what_like_text":{"ar":"لسوء الحظ، لم يعجبني أي شيء. كانوا مهملين في كل شيء. لم يكن لديهم الوقت للاستفسار. تحدثوا إليك بوجه متضايق","en":"Unfortunately, I did not like anything. They were negligent in everything. They did not have time to inquire. They talked to you with an upset face"},"what_not_like_text":{"ar":"لم يتم تحديد موعدي بشكل صحيح بسبب الشخص الذي حددت الموعد معه.","en":"My appointment was not scheduled correctly because of the person I made the appointment with."}}}],"meta":{"total_count":145,"total_pages":10}},"offers":{"cards":[],"metadata":{"total_count":0}},"listingTexts":{"entity_texts":{},"texts":{}},"articles":[{"id":"ar:worlds-top-destinations-where-to-get-stem-cell-therapy","name":"أين يمكن الحصول على العلاج بالخلايا الجذعية: أفضل 10 دول","image":{"main":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/80bf_b.jpeg","preview":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/80bf_s.jpeg"},"author":{"first_name":"Mariia","last_name":"Mytrofankina","avatar":"https://s3.eu-central-1.amazonaws.com/bookimed/admin/66b0c4963514a_b.jpeg"}},{"id":"ar:car-t-cell-therapy-cost","name":"فعالية تكلفة العلاج بالخلايا التائية CAR T-Cell Therapy CAR T-Cell","image":{"main":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/ae85_b.jpeg","preview":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/ae85_s.jpeg"},"author":{"first_name":"Anna","last_name":"Leonova","avatar":"https://s3.eu-central-1.amazonaws.com/bookimed/admin/5d24698525ec3_b.jpeg"}},{"id":"ar:penile-inversion-vaginoplasty","name":"رأب المهبل بقلب القضيب: الإجراء والتعافي والحقائق الأساسية التي تحتاج إلى معرفتها","image":{"main":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/d221_b.jpeg","preview":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/d221_s.jpeg"},"author":{"first_name":"Mariia","last_name":"Mytrofankina","avatar":"https://s3.eu-central-1.amazonaws.com/bookimed/admin/66b0c4963514a_b.jpeg"}},{"id":"ar:top-surgery-cost","name":"كم تكلفة الجراحة العلوية في عام 2025؟","image":{"main":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/7dd5_b.jpeg","preview":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/7dd5_s.jpeg"},"author":{"first_name":"Mariia","last_name":"Mytrofankina","avatar":"https://s3.eu-central-1.amazonaws.com/bookimed/admin/66b0c4963514a_b.jpeg"}},{"id":"ar:top-surgery-guide","name":"كيف تعمل الجراحة العلوية؟","image":{"main":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/a374_b.jpeg","preview":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/a374_s.jpeg"},"author":{"first_name":"Mariia","last_name":"Mytrofankina","avatar":"https://s3.eu-central-1.amazonaws.com/bookimed/admin/66b0c4963514a_b.jpeg"}},{"id":"ar:where-to-get-gender-reassignment-surgery","name":"أين يمكن إجراء جراحة تغيير الجنس: أفضل البلدان، والمستشفيات، والجراحين","image":{"main":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/c241_b.jpeg","preview":"https://bookimed.s3.eu-central-1.amazonaws.com/articles/c241_s.jpeg"},"author":{"first_name":"Mariia","last_name":"Mytrofankina","avatar":"https://s3.eu-central-1.amazonaws.com/bookimed/admin/66b0c4963514a_b.jpeg"}}],"relations":{"countries":[{"name":"أذربيجان","alias":"azerbaijan","iso_code":"AZ"},{"name":"ألبانيا","alias":"albania","iso_code":"AL"},{"name":"ألمانيا","alias":"germany","iso_code":"DE"},{"name":"أندونيسيا","alias":"indonesia","iso_code":"ID"},{"name":"أوكرانيا","alias":"ukraine","iso_code":"UA"},{"name":"إسبانيا","alias":"spain","iso_code":"ES"},{"name":"إسرائيل","alias":"israel","iso_code":"IL"},{"name":"إيطاليا","alias":"italy","iso_code":"IT"},{"name":"الأردن","alias":"jordan","iso_code":"JO"},{"name":"الإمارات العربية 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ريكا","alias":"costa-rica","iso_code":"CR"},{"name":"كولومبيا","alias":"colombia","iso_code":"CO"},{"name":"لاتفيا","alias":"latvia","iso_code":"LV"},{"name":"ليتوانيا","alias":"lithuania","iso_code":"LT"},{"name":"مصر","alias":"egypt","iso_code":"EG"},{"name":"هنغاريا","alias":"hungary","iso_code":"HU"}],"cities":[{"name":"بارغا","alias":"barga"},{"name":"Rome","alias":"rome"},{"name":"Merano","alias":"merano"},{"name":"Naples","alias":"naples"},{"name":"Bari","alias":"bari"},{"name":"مونتيجونزي","alias":"montegonzi"},{"name":"Turin","alias":"turin"},{"name":"Bologna","alias":"bologna"}],"illnessKinds":[{"name":"تراجعات العافية","alias":"wellness-retreats"}],"illness_kinds":[{"name":"تراجعات العافية","alias":"wellness-retreats"}]},"operationPrices":{"operation_prices":{"21":{"operation":{"name":"جراحة الوجه (انظر. جراحة شد 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